How to make negative services less unpleasant for consumers
Chestnut Hill, MA August 10, 2009 Service quality beliefs are usually positively related to customer satisfaction the higher the perceived service quality, the higher the customer's satisfaction. However, an article published in the August issue of the Journal of Service Research finds this ...Marijuana Is Option to Unpleasant Meds, Teens Say
About a third of youths surveyed aren't smoking to get high,, FRIDAY, April 24 (HealthDay News) -- Some teens are smoking marijuana not just for recreation but to self-medicate emotional problems, sleep difficulties and pain, a new study shows. Researchers conducted in-depth intervi...Kefir, a Probiotic-Rich Drink, May Benefit Specific Groups of Children
...ys Julie Smolyansky, CEO of Lifeway Foods. Many antibiotics have the unpleasant side effect of causing diarrhea and this can be particularly unpleasant for children. Thus, a study was designed to determine if Kefir, rich in pro...U-M study finds voice box can be preserved, even with the largest cancers
...ercent still had an intact larynx. Results of the study appear online in the journal Laryngoscope . While chemotherapy and radiation come with unpleasant and serious side effects, avoiding surgery allows patients to retain their voice. The study found that people who preserved their larynx reported bett...'Cell Phone Elbow' -- A New Ill for the Wired Age
...e first symptoms patients often notice include numbness, tingling or aching in the forearm and hand, a pain similar to hitting your "funny bone." (The unpleasant sensation of hitting your "funny bone" is actually your ulnar nerve.) As symptoms progress, they can include a loss of muscle strength, coordinati...What You Need to Know in Your 40s to Have a Healthy Menopause -- Without Hormone Replacement Therapy
... BOULDER, Colo., May 22 /PRNewswire/ -- A woman may share genetics with her mother, but she's not necessarily destined to have the same unpleasant menopause filled with hot flashes, insomnia, and mood swings. The June issue of Natural Solutions: Vibrant Health, Balanced Living magazine outlines...Alexza Initiates Second Phase 3 Clinical Trial for AZ-004 (Staccato(R) Loxapine)
... of the 24-hour study period. Side effects will be recorded throughout the 24-hour period. About Acute Agitation Acute agitation, characterized by unpleasant arousal, tension, irritability and hostility, is one of the most common and severe symptoms of many major psychiatric disorders, including schizophren...Raptor Pharmaceuticals Corp. Initiates Phase IIa Clinical Study for Convivia(TM)
...ute symptoms, including facial flushing, tachycardia (rapid heart rate), headache, nausea and dizziness. Although ALDH2 deficient people suffer from unpleasant reactions and face long-term health risks, a substantial proportion of them are recurring drinkers of alcoholic beverages. Currently there are no appr...BrainCells Inc. Initiates Phase 2 Clinical Trial with BCI-540 for Depression with Anxiety
...for depression," noted Carrolee Barlow, M.D., Ph.D., Chief Scientific Officer at BCI. "Current therapies directly impact serotonin levels causing many unpleasant side effects, however we have shown that BCI-540 directly impacts neurogenesis without affecting serotonin levels. We are excited about the potential ...Wet ear wax and unpleasant body odors signal breast cancer risk
If having malodorous armpits (called osmidrosis) and goopy earwax isn't bad enough, a discovery by Japanese scientists may add a more serious problem for women facing these cosmetic calamities. That's because they've found that a gene responsible for breast cancer causes these physical symptoms. T...American Chemical Society's Weekly PressPac -- June 3, 2009
...emicals called alkyl-methoxypyrazines (MPs) are generally negative to wine quality, masking the desirable fruity and floral flavors and giving wine an unpleasant green taste. With the wine industry still searching for a way of reducing MP levels, the scientists decided to look at the effects of wine packaging a...Study reveals conflict between doctors, midwives over homebirth
...mebirth, and the patient has been transported to the hospital for care. There are a number of reasons why this interaction often is tension-filled and unpleasant for both sides, she says. First is the assumption that homebirth must be dangerous, because the patient they're seeing has had to be transported to...Laughing hyenas, wailing levees, the sound of cheese and blaring bagpipes
...is located, using a technique pioneered in underwater acoustics. With further development, the method could be used to remotely track down problems in unpleasant areas like sewer lines. The group built a device that -- like the echolocation used by bats and dolphins -- sends out high-pitched frequencies and ...Signals from stroking have direct route to brain
...bot, which brushed over the exact area of skin for which a particular nerve fibre is responsible. The subjects were also asked to rate how pleasant or unpleasant they found the brushing. "As the nerve signals that were sent in the CT nerves became more frequent, the subjects reported the experience as being i...Crabs' memory of pain confirmed by Queen's academic
...e of the crabs within the shells. The only crabs to get out of their shells were those which had received shocks, indicating that the experience is unpleasant for them. This shows that central neuronal processing occurs rather than the response merely being a reflex. Hermit crabs are known to prefer some ...When fish farms are built along the coast, where does the waste go?
...some of which drifts off uneaten in the currents. And the crowded fish, naturally, defecate and urinate by the tens of thousands, creating yet another unpleasant waste stream. The wastes can carry disease, causing damage directly. Or the phosphate and nitrates in the mix may feed an algae bloom that sucks the...Researchers shed new light on connection between brain and loneliness
...ated among lonely than in the non-lonely when viewing pictures of people in unpleasant settings. "Given their feelings of social isolation, lonely individuals...heir level of loneliness. While in an fMRI scanner, the subjects were shown unpleasant pictures and human conflict as well as pleasant things such as money and ha...Mayo Clinic researchers suspect a novel gene is causing restless legs syndrome in a large family
...sorders specialist at the Mayo Clinic campus in Florida, diagnosed restless legs syndrome. This common neurologic disorder interrupts sleep because of unpleasant sensations in the legs at rest, especially in the evening, that are temporarily relieved by movement. Restless legs syndrome affects between 5 and...A crystal clear view of chalk formation
... This release is available in German . It has a beautiful, but also an unpleasant side: crystallization determines the shape of precious stones, but also causes the lime scale in washing machines. How this comes about, has been know...UB engineers prove that carbon nanotubes are superior to metals for electronics
...-- In the quest to pack ever-smaller electronic devices more densely with integrated circuits, nanotechnology researchers keep running up against some unpleasant truths: higher current density induces electromigration and thermomigration, phenomena that damage metal conductors and produce heat, which leads to ...SEKAB Agreement: More Verified Ethanol to Europe
...dispel the anxiety regarding the sustainability of ethanol. "We hope verified ethanol will help curb the criticism of the sugarcane industry and the unpleasant campaigning against the Brazilian ethanol thereby dispelling doubts about its climate, environmental and social consequences," says Anders Fredriksson...Seduce with Mousse - Replens Introduces Intimate Options: First Personal Lubricant Mousse in Canada
... CONCORD, Ontario, March 24 /PRNewswire/ -- Responding to countless complaints from conventional lubricant users about being messy and downright unpleasant -- Intimate Options Personal Lubricant Mousse from Replens, which has proven popular in the United States, is now available in Canada. It is an innova...Alexza Initiates First Phase 3 Clinical Trial for AZ-004 (Staccato(R) Loxapine)
...the first trial, except that the patient population will be patients with bipolar disease. About Acute Agitation Acute agitation, characterized by unpleasant arousal, tension, irritability and hostility, is one of the most common and severe symptoms of many major psychiatric disorders, including schizophren...Quest Diagnostics to Develop Blood Test to Aid in the Detection of Colorectal Cancer
...al. Too often, patients fail to undergo a colonoscopy or conduct other types of colorectal cancer screenings because they find these methods invasive, unpleasant or costly. A blood test for detecting colorectal cancer, once developed, will be a convenient option that complements other screening methods." Ques...NeoStrata(R) Announces the Launch of PSORENT(TM) Psoriasis Topical Treatment
...atologists beginning March 2008. "With the launch of PSORENT, physicians will be able to offer patients a novel psoriasis treatment that reduces the unpleasant aspects of traditional coal tar therapy, resulting in high patient compliance without compromising efficacy or safety," said Barbara Green, Vice Presi...Treatment blocks pain without disrupting other functions
...Dr. Woolf says. Like pain sensations, itch signals come from nociceptors. One problem with the combination treatment is that the capsaicin can cause unpleasant burning sensations until the QX-314 takes effect, Dr. Woolf says. Administering the QX-314 ten minutes before the capsaicin minimized this problem in...New nanoparticle vaccine is more effective but less expensive
...nd so a low-level, generic immune reaction known as complement is triggered. This results in a particularly potent immune response without the risk of unpleasant or toxic side effects. People have been exploring nanoparticles for a while, says Hubbell. Our ideas -- to activate complement as a danger signal,...