Customers Rate Epic as Best Overall Vendor in Healthcare for Seventh Consecutive Time
MADISON, WI - KLAS Enterprises, a research and consulting firm based in Draper, UT, named Epic Systems Corporation Best Overall Vendor in its Top 20 Year-end Report Card. The study, which included 200 vendors, was based on a confidential survey of CIOs, executives, managers, and clinicians representing over 4,000 healthcare facilities. KLAS specializes in monitoring and reporting the...On the case: Web lessons for connecting with customers
I thought it would be interesting to review some recent examples demonstrating these concepts and their perceived impact....Unit of Fiserv in Milwaukee helps verify financial customers' identities
The InsightID provides access to billions of public records to authenticate a customer's ID. PCS, a prov...Norlight offers new recovery service to displaced customers
Brookfield-based Workspace Recovery provides customers with a secure back-up facility, available around the clock within Norlight's headquarters. Displaced employees can temporarily go to work at the ce...Show customers leadership, not gamesmanship
I never cease to be amazed by the games that some companies play with their customers in their neverending quest to goose up revenues and shore up profits. Most of these gambits end up aggravating customers rather than pleasing them. Lately, things have gotten ridiculous enough to make one yearn for the good old days of those intrusive evening telemarketing calls. And Im not talking abou...Dialysis Clinics Owned By Fresenius Flourishes Due To Its Customers
Fresenius is a Germany-based dialysis service clinic. It’s got its branch across the globe. American depositary shares of German dialysis giant Fresenius// Medical Care climbed 46.9% $25.85. It follows that treating this grave condition can be a lucrative business. Kidney failure affects the populations of rich countries and also due to high rates of diseases like hypertension and diabe...Unsuspecting Customers Served With the Hepatitis A Virus?
The public have been warned about a potential hepatitis risk for those who ate at an Auckland McDonald's restaurant just before Christmas.// Authorities suspect that those who consumed food from McDonald's Greenlane on the evening of Dec 15th carry the risk of contracting Hepatitis A. The medical officer confirmed that a particular food handler working on the 7pm to 2am shift was suffe...