How to make negative services less unpleasant for consumers

Chestnut Hill, MA August 10, 2009 Service quality beliefs are usually positively related to customer satisfaction the higher the perceived service quality, the higher the customer's satisfaction. However, an article published in the August issue of the Journal of Service Research finds this ...

Access to America's Orthopaedic Services Act of 2009 Introduced in the Senate

Senators Cardin (D-MD) and Burr (R-NC) sponsor bill to increase awareness and research for musculoskeletal diseases WASHINGTON, Aug. 4 /PRNewswire-USNewswire/ -- On Thursday, July 30, 2009, the Access to America's Orthopaedic Services Act of 2009 (AAOS Act), S. 1548, was in...

CVS Caremark and Inverness Medical Innovations Launch Strategic Alliance to Provide Enhanced Health Management Services to Clients

WOONSOCKET, R.I., and WALTHAM, Mass., Aug. 4 /PRNewswire-FirstCall/ -- CVS Caremark (NYSE: CVS ) and Inverness Medical Innovations (NYSE: IMA ), through its Alere health management business, today announced a strategic alliance which will enhance the companies' ability to deliver more...

Medical Services of America Selects Authentidate's Inscrybe Healthcare to Standardize Healthcare Order Process Management

BERKELEY HEIGHTS, N.J., Aug. 3 /PRNewswire-FirstCall/ -- Authentidate Holding Corp. (Nasdaq: ADAT ), a worldwide provider of secure Health Information Exchange and workflow management services, today announced that Medical Services of America, Inc., a leading provider of home healthcare ser...

Language Line Services Honored by Nebraska Association for Translators & Interpreters (NATI)

MONTEREY, Calif., July 31 /PRNewswire/ -- Language Line Services , the leading provider of over-the-phone interpreting services, and its employees around the world were commended Thursday evening, July 23rd at a Recognition and Awards Banquet at Bellevue University, in...

EDI Health Group Continues to Drive Growth of EDI Processing Services in the Dental Healthcare Industry Through Addition of 25 New Connections in the First Half of 2009

IRVINE, Calif., July 29 /PRNewswire/ -- EDI Health Group, Inc., (EHG), a provider of enhanced connectivity, streamlined technology and transaction solutions for patients, payers and providers in the dental industry, today announced significant additions to its base of payer par...

ONRAD Announces Newly Bundled Services for a Single Package Price

Mr. Jesse A. Salen, Online Radiology Medical Group, Inc.'s (ONRAD) Vice President of Sales and Technology, announces the creation of competitively-priced service package. Riverside, CA (PRWEB) July 29, 2009 -- Mr. Jesse A. Salen, Online Radiology Medical Group, Inc.'s ...

Heartland Information Services Again Improves in Customer Satisfaction

TOLEDO, Ohio, July 27 /PRNewswire/ -- Heartland Information Services ( www.heartlandis.com ), headquartered in Toledo, Ohio, has raised its overall score in the KLAS((TM)) 2009 Mid-Term Performance Review for Software and Professional Services . Heartland's score, which is based on...

West Los Angeles Dental Practice Adds ezlase Laser Treatment to its Services

Dr. Sheba Mahmoodian strives to provide her patients with the utmost comfort in soft tissue dental procedures with the latest in technical advances, ezlase laser treatment, the newest addition to Woodside Dental practice's comprehensive list of dental procedures. West L...

TELEHOUSE America Offers Integralis' Data Loss Prevention Consulting Services as Part of its Manage-E Solution

STATEN ISLAND, N.Y. and EAST HARTFORD, Conn., July 23 /PRNewswire/ -- TELEHOUSE America ( www.telehouse.com ) the United States' leading provider of dedicated data centers, international Internet exchanges, and managed IT services, today announced it is offering Integralis ...

Gentiva(R) Health Services Signs Agreement to Acquire Home Health Agency with Offices in Mississippi and Alabama

ATLANTA, July 23 /PRNewswire-FirstCall/ -- Gentiva Health Services, Inc. (Nasdaq: GTIV ), a leading provider of comprehensive home health services, announced today that it has signed a definitive agreement to purchase Magna Home Health, a part of the Rush Health System, located in central M...

CVS Caremark Charitable Trust Invests $300,000 in Easter Seals' Autism Services for Young Children

Grant expands evidence-based therapies for children with autism Chicago (Vocus) - The CVS Caremark Charitable Trust announced a $300,000 grant to Easter Seals to advance evidence-based autism services for young children nationwide. The grant, made possible through the...

Energy and Commerce Committee Advances Long-Term Services and Supports in Health Care Reform

WASHINGTON, July 21 /PRNewswire-USNewswire/ -- The American Association of Homes and Services for the Aging today applauds Rep. Henry Waxman (D-Calif.), Rep. Joe Barton (R-TX), Rep. Frank Pallone (D-NJ) and Rep. John Dingell (D-MI) and the members of the House Energy and Commerce Committ...

House to Home Services is Selected as a Unique Health Provider

PHOENIX, July 21 /PRNewswire/ -- What do moving and health have in common? Well, according to EmpowHer, a lot! That's why this online resource dedicated to helping women has selected House to Home Services, LLC, a moving company with a heart, to be one of its unique health providers...

CSC Signs $115 Million IT Services Renewal Agreement With Henry Ford Health System

FALLS CHURCH, Va., July 15 /PRNewswire-FirstCall/ -- CSC (NYSE: CSC ) announced today that it has signed a new information technology outsourcing services renewal contract with Henry Ford Health System, one of the nation's leading healthcare providers, located in southeast Michiga...

MultiNational Underwriters Is Now HCC Medical Insurance Services

Leading International Health Insurance Provider Launches New Name Indianapolis, IN (PRWEB) July 15, 2009 -- HCC Medical Insurance Services is pleased to announce that effective July 1, 2009, MultiNational Underwriters® (MNU) has adopted the HCC name to operate as H...

CareTech to Provide Web Services to Novant Health's Ten Hospitals, 1,100 Physician Medical Group and Regional Outpatient Centers

TROY, Mich., July 13 /PRNewswire/ -- CareTech Solutions, Inc.( www.CareTechSolutions.com ), an information technology (IT) and Web products and services provider for hospitals and health systems nationwide, announced today it has signed an agreement to provide Web Servi...

Gentiva(R) Health Services Schedules Second Quarter Earnings Call and Web Cast for Thursday, July 30, 2009

ATLANTA , July 13 /PRNewswire-FirstCall/ -- Gentiva Health Services, Inc. (Nasdaq: GTIV ), a leading provider of comprehensive home health services, announced today that it has scheduled a conference call and web cast on Thursday, July 30, 2009, at 10:00 a.m. ET to discuss operating resul...

Dr. Richard Rosenbloom Resumes Services To The Quigley Corporation's Pharma Subsidiary

DOYLESTOWN, Pa., July 10 /PRNewswire-FirstCall/ -- The Quigley Corporation, (Nasdaq: QGLY ) , www.quigleyco.com , today announced that Dr. Richard Rosenbloom has resumed providing services to the Company's Quigley Pharma subsidiary. Dr. Rosenbloom had been temporarily suspended from t...

RealMed Receives #1 Ranking in the KLAS 2009 Ambulatory Clearinghouse Services Report

INDIANAPOLIS, July 9 /PRNewswire/ -- RealMed, a leader in web-based revenue cycle management solutions for health care professionals, announced today that it received #1 ranking in the KLAS 2009 Managing the Claim and Getting Paid: Ambulatory Clearinghouse Services Report. RealMed achieves this ...

Carriage Services Announces Second Quarter Earnings Release and Conference Call Schedule

HOUSTON, July 9 /PRNewswire-FirstCall/ -- Carriage Services, Inc. (NYSE: CSV ) today announced plans to release 2009 second quarter results on Thursday, July 30, 2009 after the market closes. In conjunction with the release, Carriage Services has scheduled a conference call, which will be broad...

AMN Healthcare Services to Host 2009 Second Quarter Earnings Conference Call on Thursday, August 6, 2009

SAN DIEGO, July 9 /PRNewswire-FirstCall/ -- AMN Healthcare Services, Inc. (NYSE: AHS ), the largest healthcare staffing company in the United States, will host its quarterly conference call to discuss second quarter results on Thursday, August 6, 2009, at 5:00 p.m. Eastern Time. The company expe...

Bill Johnstone Named Senior Vice President of Crawford's Global Technical Services for the Americas

ATLANTA, July 7 /PRNewswire-FirstCall/ -- Crawford Canada's Bill Johnstone has been named senior vice president of Crawford & Company's (NYSE: CRDA ; CRDB) Global Technical Services (GTS) for the Americas, a newly created position designed to more effectively coordinate and grow this market-...

Obama Administration Advances Long-Term Services and Supports in Health Care Reform

WASHINGTON, July 7 /PRNewswire-USNewswire/ -- The American Association of Homes and Services for the Aging (AAHSA) today applauded the Obama Administration for affirming their commitment to the millions of Americans who need and provide long-term services and supports. In a letter to the Senate He...

Better Business Bureau Selects Language Line Services for New Language Access Program

MONTEREY, Calif., July 7 /PRNewswire/ -- In an effort to better serve consumers and constituent organizations, Better Business Bureau (BBB) has chosen leading interpretation and translation provider Language Line Services to implement a language access program allowing for instant communica...

SecureWorks Closes Acquisition of VeriSign's Managed Security Services Business

ATLANTA and MOUNTAIN VIEW, Calif., July 7 /PRNewswire/ -- SecureWorks, Inc.(R), a market leading provider of security services, has closed its acquisition of the Managed Security Services (MSS) business from VeriSign,Inc. (Nasdaq: VRSN ). VeriSign is the trusted provider of Internet infrastr...

Republicans on Senate Committee Push to Exclude Abortion Services from Health Care Reform

WASHINGTON, July 3 /PRNewswire-USNewswire/ -- Republicans on the Senate Finance Committee are pushing for language in health care reform legislation that would eliminate coverage for abortion services. If this happens, many women could lose coverage for abortion services that their private insuran...

Visit to the doctor: The supply of additional private services is increasing

Panel physicians are increasingly offering individual health services (IHS) to patients with statutory health insurance. This is documented by Susanne Richter et al. of the Department of Social Medicine, Lbeck University, in the new edition of Deutsches rzteblatt ( Dtsch Arztebl Int 2009; 106(...

CDYNE XML Web Services Help Organizations Comply with FTC Red Flags Rule

Web-Based Fraud Prevention Tools Can Reduce Medical Identity Theft CHESAPEAKE, Va., July 1 /PRNewswire/ -- CDYNE Corporation , a leading provider of data enhancement, verification, and communication Web services, announced today that it is ready to assist health care organizations prepare ...

MDS Inc. Completes Divestiture of MDS Pharma Services Phase II-IV Operations

MDS Pharma Services to Focus on the Delivery of Early Stage Services - Discovery Through Phase IIa TORONTO, July 1 /PRNewswire-FirstCall/ - MDS Inc. (TSX: MDS; NYSE: MDZ ), a leading provider of products and services to the global life sciences markets, today announced that it has...

Gentiva(R) Health Services Acquisition Extends Certificate-of-Need Coverage in West Virginia

ATLANTA, July 1 /PRNewswire-FirstCall/ -- Gentiva Health Services, Inc. (Nasdaq: GTIV ), a leading provider of comprehensive home health services, announced today that it has purchased the assets of a homecare operation from the Nicholas County Commission on behalf of the Nicholas County Board o...

Allegiant Professional Business Services Inc. Signs New Members to Its PPO Health Insurance Plan. Annual Revenues Projected to Increase by $5M.

ANAHEIM, Calif., June 30 /PRNewswire-FirstCall/ -- Allegiant Professional Business Services Inc. (Pink Sheets: APRO) recently announced, that in the spirit of the national drive to health care, it now offers its PEO staffed employees high-quality health care coverage, subject to underwriting, for ...

Houston Northwest Medical Center Recognized in the Top 15% of the Nation for Maternity Care Services from HealthGrades

HOUSTON, June 30 /PRNewswire/ -- Houston Northwest Medical Center announced today that HealthGrades, an independent healthcare ratings company, recognized them among the top 15% of hospitals for Maternity Care services as a recipient of a 5-Star Rating for 2009/2010. Houston Northwest Medical Cen...

Oncology Group's Pharmaceutical Services Agreement Enhances Efficiency of Drug Management Program

THE WOODLANDS, Texas, June 29 /PRNewswire/ -- The physicians of Hematology-Oncology Associates , P.C in Albuquerque, N.M., an eight provider community based specialty practice caring for adults with cancers and blood disorders, today announced they have entered into an agreement with Oncolog...

AcademyHealth honors leading health services researchers

CHICAGO, Ill. (June 28, 2009) AcademyHealth announced its 2009 award winners today, recognizing leading researchers in different stages of their careers for significant contributions for the fields of health services research and policy. "These prestigious awards, each independently selected ...

AAHSA Statement on Long-Term Services and Supports CBO Scoring

WASHINGTON, June 25 /PRNewswire-USNewswire/ -- The following is a statement from Larry Minnix, President & CEO, American Association of Homes and Services for the Aging about CBO scoring of Senate HELP's Affordable Health Choices Act Long-Term Services and Supports Provisions, Section 191: ...

Allegiant Professional Business Services Inc. Offers PPO Health Insurance Plan as Low as $199

ANAHEIM, Calif., June 25 /PRNewswire-FirstCall/ -- Allegiant Professional Business Services Inc. (Pink Sheets: APRO) is pleased to announce that in the spirit of the national drive to health care, it is now offering its PEO staffed employees high-quality health care coverage, subject to underwriti...

Medical Transcription Services Company MxSecure, Inc. Announces Top Ten Dictation Tips for Physicians

Medical Transcription Services Company MxSecure, Inc. Announces Top Ten Dictation Tips for Physicians: Technique, technology: powerful partners for creating high quality medical transcriptions. Scottsdale, AZ, (PRWEB) June 25, 2009 -- Medical transcription services an...

Quantros Establishes IT Consulting Services Business Unit

Healthcare Centric Practice Provides a Cost-Effective Module for Application and Networking Services San Francisco, CA (PRWEB) June 24, 2009 -- Today, Quantros announced the launch of a new business unit created to support healthcare provider demands in application deve...

Physician Wellness Services Names Alan Rosenstein, M.D., M.B.A. as Medical Director

MINNEAPOLIS, June 24 /PRNewswire/ -- Physician Wellness Services , a company that helps physicians and health care organizations manage the stress and other mental and behavioral issues that can lead to disruptive behavior and performance issues, has named Alan Rosenstein, M.D., M.B.A., as medi...