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Western Maryland Health System Expands Use of Versus RTLS to Enhance Staff Safety
Date:4/9/2013

y providing badges to our staff, if they find themselves in a precarious situation with an aggressive or threatening patient, they are able to push the button on the badge and trigger what we call a 'code green,' or a crisis response team."

When a badge button is pressed, the Staff Assist software sends a pop-up alert showing both the staff member's name and location to workstations in the facility's call center, as well as to the nurse's station and Ascom phones. The person's current location is also highlighted on Versus' Enterprise View™ Floorplan, which displays a map of the unit. Call Center workers then call the code, knowing both the name and exact location of the staff member in crisis.

O'Neal says the mobile panic button provided by Staff Assist is an improvement over previous safety protocols. "Staff would have to use their portable telephone to call a code," he says, "which they may not have been able to do if they were being attacked by a client."

Staff members in WMHS' Behavioral Health Unit feel the system has not only improved safety, but also morale. "Working in the behavioral health unit can be stressful," says Vicki Svensson, RN , nurse manager. "Knowing that our hospital places priority on our safety, and gives us a way to call for help, really helps ease our minds as we care for our patients."

The success WMHS experienced in improving patient safety with Versus' RTLS led them to consider the Staff Assist solution. "The thing that has impressed me the most is how accurate the system is," O'Neal says. "We've had patients who have tried leaving the behavioral health unit, and using Versus [for egress alerts], we're always able to get the patient right in the main hall. We have not had any elopements from our unit since we started using Versus. From a safety perspective, that's huge."

By utilizing the

SOURCE Versus Technology, Inc.
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