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Webmedx Named Best in KLAS and Ranked #1 Transcription Services Vendor for Second Year in a Row
Date:1/12/2011

ATLANTA, Jan. 12, 2011 /PRNewswire/ -- Webmedx, the third largest medical transcription service, speech recognition technology and intelligent clinical content provider in the U.S., today announced it has received the Best in KLAS Award for Transcription Services in the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report. In addition to receiving the Best in KLAS 2010 award, the company was also rated No. 1 in their category for professional services in the KLAS 2010 "Transcription Services: Competition, Technology, and Consolidation" report.

Webmedx is the first, and only, two-time winner in this category and received the highest overall performance ranking ever, 92.3% in the Top 20 Best in KLAS Awards report. The company dominated the vendor performance data finishing first or tied for first in eight of the fifteen categories, nearly double the number of the second-place vendor in the transcription services report. Webmedx led the top four vendors and outpaced seventeen other transcription service companies in the four categories most important to healthcare providers: best service compared to others, peer/friend recommendations, keeping promises (tied), and highest service and support (tied). In addition, Webmedx ranked nearly 12 percentage points higher than the nation's largest MTSO, MedQuist.

Company CEO, Sean Carroll, attributes the consistent, repeat performance to superior technology combined with a 100% U.S.-based workforce. Webmedx is the only top-five transcription vendor to provide their services 100% domestically. Graham Triggs, KLAS director of financial and services research and author of the transcription services report states that "onshore is still the best bet" with an overall satisfaction rating of 8.0, nearly 16% greater than off
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