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Varian Enables HIPAA Compliance and Optimizes Customer Service with the Axeda Machine Cloud
Date:5/8/2013

ance' as the top strategic initiative driving their organization's investment in M2M.

"The medical device industry clearly demonstrates how real-time access to machine data can dramatically improve countless processes throughout an organization – beyond service, including compliance, finance, sales, and marketing," said John Carroll , CEO, The Service Council.  "By fully leveraging Big Machine Data, connected enterprises like Varian are providing world-class customer service while streamlining their own operations."

Both Varian and hospital IT staffs experienced impressive results in early pilots with SmartConnect Bridge, including:

  • Considerably reduced number of onsite service calls and travel, labor, and maintenance costs.
  • Faster response and remediation of machine issues – dramatically increasing machine uptime and improving satisfaction of hospital staff and patients.
  • Fast and easy workstation audits and access to SAP data – streamlining compliance with HIPAA regulations.
  • "Our initiative with Varian demonstrates the ways Axeda is working with customers and partners to find new ways to enable innovation," said Bill Zujewski , CMO and executive vice president for product strategy at Axeda.  "There is tremendous opportunity to add real value across a connected hospital environment."

    About Axeda
    Axeda provides the leading cloud-based service and software for managing connected products and implementing innovative M2M applications — significantly reducing the cost and complexity of connecting and remotely servicing the products of the world's leading companies. Axeda customers use its M2M application enablement platform to deliver innovative M2M solutions and optimize their business processes with data from their connected products.

    By relying on the Axeda® Platform to power their connected products,
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    SOURCE Axeda Corporation
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