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URAC Releases Revised Standards in Three of Its Industry-Leading Pharmacy Quality Management® Accreditation Programs
Date:12/21/2010

WASHINGTON, Dec. 21, 2010 /PRNewswire-USNewswire/ -- URAC, a leading health care accreditation and education organization, has released revisions to three products within its suite of Pharmacy Quality Management® Accreditation programs.  These revisions are part of URAC's commitment to regular comprehensive review of its standards.

(Logo: http://photos.prnewswire.com/prnh/20100422/URACLOGO)

These are the first revisions to URAC's groundbreaking pharmacy standards for Mail Service, Specialty Pharmacy and Workers' Compensation and Property and Casualty for Pharmacy Benefit Management.  The URAC Pharmacy Committee approved nine new standards for Mail Service and Workers' Comp, 18 new standards for Specialty Pharmacy and nine new measures for Mail Service and Specialty Pharmacy.  The products revised include:

  • Mail Service Pharmacy, version 2.0
  • Specialty Pharmacy, version 2.0
  • Workers' Compensation and Property and Casualty for Pharmacy Benefit Management, version 2.0

In addition to revisions to several key standards, URAC has introduced new performance measures including dispensing accuracy, medication adherence, generic dispensing rates, prescription turnaround time, and overall consumer satisfaction.  The revisions are specifically designed to collect data on Mail Service and Specialty Pharmacy processes and outcomes considered critical for the evolution of professional practices in these areas.

"URAC standards bring definition and provide a foundation for consistently measuring customer care in our industry," said Kevin D. Host, PharmD, Vice President, Specialty Pharmacy, PrescriptionSolutions.  "Accreditation provides assurances to health plans and payers that, when selecting a partner or vendor in these specialized pharmacy areas, their m
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