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TeleHealth Services and Sentara Healthcare Partner to Reduce Readmissions Through Interactive Patient Care
Date:6/28/2011

er services and support, making them a true partner in our vision."

TeleHealth will be providing Sentara with a robust service package that will include an enterprise TIGR deployment across its whole health system. TeleHealth's offering will also provide Sentara with access to a rich television experience through new Samsung healthcare televisions. The new line of healthcare televisions, the Samsung LCD 458 Series, integrates hospital-specific features to provide education and entertainment solutions that optimize operational efficiency, promote patient satisfaction and improve sustainability. TeleHealth will also be providing design and maintenance services to some of the Sentara facilities' television distribution system.  "This turn-key solution is going to provide our patients with the best education and entertainment experience available," added Douglas-Cooke.

"TIGR's core value proposition has always been that the patient television is the best medium to improve hospital service levels by providing patients and visitors with instant information," said Richard Bootes, VP of Development for TeleHealth. "It is well established that effective care and recovery programs have beneficial effects not only on patient satisfaction but also on adherence to medical advice and readmissions, but often times the actual hospital communications plans go unnoticed. Additional resources for patients and caregivers about post-discharge care, care options and their ability to take an active role in their recovery is vital to effective patient education and adherence. By reaching the patients with strategic hospital messaging, the TIGR system is able to provide a broader approach to increasing the efficiency and quality of hospital care. In turn, TIGR helps hospitals reduce remittance rates, exceed accreditation standards and maximize reimbursements."

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SOURCE TeleHealth Services
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