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TOA Technologies' mobile healthcare service solutions unite personalized service and efficiency to deliver an enhanced patient experience
Date:2/19/2013

out-toa-technologies/">patented predictive technology, the engine behind its ETAdirect solution, helps organizations achieve a laser focus on the patient - simultaneously increasing efficiencies, reducing costs and maintaining compliance with patient care guidelines. ETAdirect predicts when appointments will occur and how long they will take by assessing incoming patient care needs against the specific skills and capabilities of each caregiver. It optimizes and personalizes the routing and scheduling of work to ensure each mobile healthcare employee is dispatched to care for the right patient, at the right time, always on time. Ultimately, TOA Technologies' solutions help healthcare organizations deliver not only a higher quality of care, but also consistency and continuity of care."

For healthcare organizations, which include home health, hospice, assisted living, tele-medicine professionals, nurses, aides and even clergy, ETAdirect can:

  • Reduce drive time by up to 38 minutes/day/clinician, reduce overtime by up to 63 percent and reduce "Where is my clinician?" calls by up to 70 percent
  • Lower overall schedulers/clinicians ratios and help avoid patient not at home/patient not ready situations
  • Increase productivity per clinician by 10-15 percent and support the prioritization of in-house or per-diem resources
  • Maintain service quality confirming time spent with patients, enforcing workflow, supporting pick lists and field validations and documenting non-clinician visits
  • Meet safety goals thanks to real-time visibility of where caregivers are in the field, when they last reported, what they are working on and who is the nearest caregiver available to service an emergency situation
  • Help achieve compliance using Electronic Visit Verific
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