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Study Finds Onboarding Programs are Opportunity for Organizations to Plant the Seeds of Employee Engagement and Retention

CHAPEL HILL, N.C., Oct. 26, 2012 /PRNewswire/ -- Organizations rely on effective onboarding programs to help new hires quickly become productive employees. In addition to providing new employees with the training they need to succeed, onboarding programs are also seen as a fertile time for planting the seeds of employee engagement and retention, although those elements are often under-emphasized.

Research and consulting firm Best Practices, LLC conducted this research study to explore factors associated with effective onboarding activities – including program duration, class elements/venues, performance measurement, and technology training. Learning and development leadership can use this report to evaluate their organization's approach to onboarding relative to other market leaders.

Some important facets of onboarding programs that are explored in this study include:

  • Onboarding program elements and venues that reflect an effective approach to training new employees.
  • How organizations measure the performance of their onboarding programs and how companies can influence retention through their onboarding programs. The study also examines typical primary and secondary onboarding goals for organizations and how effective they are at meeting those goals.
  • Insights into the technology platforms leading companies use in their onboarding programs as well as benchmarks around the duration and types of technology training provided during onboarding programs. In addition, this study looks at effective ways to introduce corporate culture to employees during onboarding and pitfalls and best practices of onboarding programs.

The report, Commercial Onboarding Excellence: Bringing New Employees Up to Productivity Quickly and Effectively,  presents a comprehensive picture of how world-class companies optimize their commercial onboarding training and development in a way that is cost-conscious but can support the aggressive goals of the organization. Training and development executives can use this study to develop a high-performing onboarding system that targets speed to productivity, employee engagement and long-term retention of top performers.

Best Practices, LLC used both field surveys and interviews to complete this 87-page study. In all, 33 training and development leaders with Onboarding responsibilities among 33 national and global organizations participated in this research project. Executive interviews were conducted with selected participants to add qualitative insights to the study. The data has been segmented to show the perspective of BioPharma/Device Companies compared with the Total Benchmark Class.

To download a complimentary study excerpt, go to:


Best Practices, LLC is a leading benchmarking, consulting and advisory services firm serving biopharmaceutical and medical device companies worldwide. Best Practices, LLC's clients include all the top 10 and 48 of the top 50 global healthcare companies. The firm conducts primary research and consulting using its comprehensive proprietary benchmarking tools and analysis. Best Practices, LLC believes in the profound principle that organizations can chart a course to superior economic performance by studying the winning strategies of world-class companies.



SOURCE Best Practices, LLC
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