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SAP Helps Healthcare Organizations Improve Workforce Productivity and Patient Care Delivery

ORLANDO, Fla., Feb. 22, 2011 /PRNewswire/ -- As healthcare organizations look to operate more cost-effectively under new delivery and payment models such as "accountable care," healthcare executives must ensure they are optimizing labor resources — a significant portion of operating budgets — without sacrificing quality patient care. To meet that need, SAP AG (NYSE: SAP) today announced a new business intelligence (BI) offering designed to help healthcare organizations improve productivity and increase patient satisfaction. The announcement was made at healthcare IT expo HIMSS, being held in Orlando, Florida, Feb. 20–24.


The SAP® BusinessObjects™ Staff Productivity Management for Healthcare application includes preconfigured dashboards and reports, along with functionality to track key performance indicators — enabling greater insight into staffing productivity such as worked hours per patient day, wages, workload statistics and FTEs at the departmental or cost-center level. As a result, departmental and nursing unit managers will be able to better organize staffing to patient care requirements, and help build and maintain a skilled workforce via recruitment and training measures. (See related video story, titled "New Solution to Better Understand Staffing Needs at The Johns Hopkins Hospital.")

SAP has worked closely on the new application with customers such as The Johns Hopkins Hospital, the flagship of Johns Hopkins Medicine. With more than 30,000 employees nationwide, Johns Hopkins Medicine is a $5-billion global health enterprise and one of the most renowned providers in the United States.

"SAP developed this application to help healthcare organizations minimize their financial risk while maximizing clinical quality outcomes," said John Papandrea, senior vice president and global Healthcare sector head, SAP. "The software tracks risk management issues commonly found in healthcare facilities — such as patient falls, medication errors and hospital-acquired infections — that not only threaten patient well-being but can lead to medical liability and reduced reimbursements. With access to up-to-date information, healthcare organizations can detect problems earlier, investigate root causes more quickly and address issues proactively to help minimize their impact."

For more information on SAP BusinessObjects solutions for the healthcare industry, visit and the Industries & Solutions Newsroom.

About SAPAs market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 109,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2011 SAP AG. All rights reserved.

SAP, R/3, mySAP,, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.

Follow SAP on Twitter at @sapnews.For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24United States Only: 1 (800) 872-1SAP (1-800-872-1727)For more information, press only:Janice Edman, (650) 233-4817,, PSTSAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EST; press@sap.comJim Sarlo, Burson-Marsteller, (312)-596-3525,, CST

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