Navigation Links
Prime Therapeutics receives highest rating in 2013 customer satisfaction survey
Date:6/11/2013

ST. PAUL, Minn., June 11, 2013 /PRNewswire/ -- Prime Therapeutics (Prime), a leading pharmacy benefit manager (PBM), has received the top rating for overall customer satisfaction for large pharmacy benefit managers who serve more than 20 million members according to a survey conducted by the Pharmacy Benefit Management Institute (PBMI).  The annual survey included responses from 396 U.S. plan sponsors representing more than 43.2 million members. 

"The top customer satisfaction rating clearly demonstrates Prime's dedication to helping employers and members get the best value and experience for their health care dollars," said Eric Elliott, president and chief executive officer at Prime Therapeutics.  "As a privately held, client-owned organization, we can truly align with our customers to execute on programs and services that benefit them in their markets and at the same time drive down overall costs."

Prime scored highest among competitors in its size group in the majority of service dimension categories, including "relationship oriented," "delivering on promised services" and "delivering on promised savings," despite manufacturer price increases.  Prime was also rated highest by plan sponsors as the most likely to be recommended as a PBM of choice.

"We spend incredible effort to deliver on our promises and ensure we are quantifying the value we are delivering for our customers" said Elliott. "The top customer satisfaction rating clearly proves that what we are doing is of huge value in the market."

PBMI is an independent organization that provides research-based education to help employers, health plans, and pharmacy benefit management companies develop and manage evidence-based and effective drug benefit programs. The PBMI annual customer satisfaction survey, which has been conducted for over 15 years, evaluates the quality of services of pharmacy benefit managers as a group and includes individual pharmacy benefit management profiles.

The complete PBMI PBM Customer Satisfaction Report is available for purchase at https://www.pbmi.com/SatisfactionReport.asp.

About Pharmacy Benefit Management Institute
The Pharmacy Benefit Management Institute provides research and education to help health care benefit executives work with pharmacy benefit managers (PBMs) and other professionals to design prescription drug benefit programs. For PBMI news, visit www.pbmi.com.

About Prime Therapeutics
Prime Therapeutics LLC (Prime) helps people get the medicine they need to feel better and live well. Prime manages pharmacy benefits for health plans, employers, and government programs including Medicare and Medicaid. The company processes claims and delivers medicine to members, offering clinical services for people with complex medical conditions. Headquartered in St. Paul, Minn., Prime serves more than 21 million* people. It is collectively owned by 13 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans. Prime has been recognized as one of the fastest-growing private companies in the nation. 

For more information, visit www.primetherapeutics.com or follow @Prime_PBM on Twitter.

*Effective July 1, 2013.


'/>"/>
SOURCE Prime Therapeutics
Copyright©2012 PR Newswire.
All rights reserved

Related medicine technology :

1. Prime Therapeutics specialty pharmacy receives URAC accreditation
2. Zydus Demonstra Pioneirismo com o Inovador LIPAGLYN, Primeiro NCE da Índia a Entrar no Mercado
3. Prime Therapeutics appoints Scott Fries as senior vice president of government programs
4. Primex Wireless Adds Differential Pressure Monitoring to IAQ lineup with Release of SNS Application Management Platform (AMP 4.0)
5. Journal of Managed Care Pharmacy recognizes Prime Therapeutics with two 2012 JMCP Award for Excellence Honorable Mentions
6. Sanomedics Signs Definitive Agreement to Acquire Prime Time Medical
7. PrimerLife.com celebra el aniversario del descubrimiento del ADN con una nueva red social
8. PrimerLife.com, a Skolkovo Participant Company, Celebrates Anniversary of DNA Discovery with Launch of New Social Network
9. Rockwell Medical Announces Iron Delivery Drug SFP Meets Primary Endpoint in PRIME Clinical Study Demonstrating Statistically Significant 37% Reduction in ESA Dose
10. Prime Therapeutics named a 2013 National Top Workplace
11. Prime Therapeutics names Ann Tobin as Chief Compliance Officer
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/3/2016)... BROOMALL, Pa. , May 3, 2016 ... Attorney Jack Whelan and Delaware County ... NARCAN® (naloxone HCI) Nasal Spray in all ACME ... the U.S. Centers for Disease Control and Prevention (CDC), naloxone has ... 2014, when police officers in Delaware County ...
(Date:5/3/2016)... (NYSE: DPLO) announced today that it is celebrating Hepatitis Awareness Month with a campaign to ... personal story and encourage those at risk to get tested and begin the road to ... ... ... (PRNewsFoto/Diplomat Pharmacy, Inc.) ...
(Date:5/3/2016)... , May 3, 2016 Intec ... a clinical-stage biopharmaceutical company, today announced the appointment of ... Regulatory Affairs. "Ms. Strauss-Levy has 15 years ... has established an outstanding track record, having supported the ... regulatory approval processes in the United States ...
Breaking Medicine Technology:
(Date:5/4/2016)... , ... May 04, 2016 , ... ... Dr. Todd Rider's research and development of DRACO broad-spectrum antiviral therapeutics. DRACOs have ... campaign that starts on May 3, 2016 at http://igg.me/at/EndTheVirus and runs ...
(Date:5/4/2016)... (PRWEB) , ... May 04, 2016 , ... ... and Continence Nurses (WOCN) Society™ and Canadian Association for Enterostomal Therapy (CAET) ... promotion, time saving and planning tools to attendees and exhibitors for the 2016 ...
(Date:5/4/2016)... ... May 04, 2016 , ... May kicked off with ... across the United States. Dermatologist Dr. Ellen Turner is encouraging her patients, as well ... and focus on skin safety and health now and in the future. , The ...
(Date:5/4/2016)... ... May 04, 2016 , ... Recognizing that lifestyle medicine is essential ... Verywell, have tapped David Katz, MD, MPH, president of the American College of ... to lifestyle medicine is especially gratifying,” said Katz. “There is so much opportunity to ...
(Date:5/4/2016)... ... May 04, 2016 , ... ... and compact tactical (6.7 inch) dual-light flashlights in models NSP-9842XL and NSR-9844XL ... (average retail starting at $59.95) uses 2 included CR-123 batteries to produce up ...
Breaking Medicine News(10 mins):