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Phreesia Continues to Enhance its Market-Leading Eligibility and Benefits Verification Process for Medical Practices
Date:10/24/2011

NEW YORK, Oct. 24, 2011 /PRNewswire/ -- Phreesia, the patient check-in company, is committed to maximizing efficiency and improving cash flow for medical practices nationwide with its electronic self-service check-in solution. One of the primary ways in which it saves time for practices is by automating the eligibility and benefits verification process, thereby eliminating time-consuming manual work and guaranteeing accurate billing by confirming coverage prior to the exam. In its latest expansion to its eligibility and benefits application, Phreesia has added EmblemHealth—which includes Group Health Incorporated (GHI) and Health Insurance Plan of Greater New York (HIP)—to its listing of over 300 payers, automating the verification process for patients covered by that insurer. Phreesia's continued improvements to its eligibility and benefits capabilities helps practices streamline their workflow to better engage with patients.

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EmblemHealth is one of the largest payers in Greater New York, with over 103,000 providers in its network and 2.9 million members. By adding EmblemHealth to its list of available payers, Phreesia can help practices verify insurance for even more of their patient population and avoid costly write-offs associated with expired or inaccurate insurance information.

Cope Family Medicine (CFM), which replaced its manual processes with Phreesia in March 2011, identifies roughly 10 patients per week with outdated insurance information, saving $1,000 in denied claims, on average, and 15 hours of work each week. "We have over 600 patients coming through our office each week, and before Phreesia, we had no time to verify insurance coverage prior to the exam," says Nicholas Price, billing manager at CFM. "Instead, we would send patients a bill and deal with denied claims as they arose. Phrees
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