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Pharmacy Technicians Can Be Leaders In Pharmacy Crime Preparedness
Date:6/3/2013

WASHINGTON, June 3, 2013 /PRNewswire-USNewswire/ -- Pharmacy technicians work alongside pharmacists every day, and are often the team members who interact first with patients and customers. Located on the front lines of a pharmacy, technicians are likely to encounter a pharmacy theft or crime situation before anyone else on the pharmacy team. Response to a crisis requires a team effort, and pharmacy technicians can take the lead to create action plans and promote safe environments in their workplaces. To prepare for pharmacy crime situations, technicians benefit from working with pharmacy managers, understanding their own roles in crisis response, making sure their pharmacy's safety plan is clearly communicated to the pharmacy team, and connecting with local law enforcement agencies to develop procedures.

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"Considering the prominent positions of pharmacy technicians on the front lines of pharmacies, PTCB recognizes the critical importance of preparation and training for the possible incident of a robbery," said PTCB Executive Director and CEO Everett McAllister , MPA, RPh. "Communication and collaboration among pharmacists and technicians are the keys to maintaining safety in the pharmacy."

Armed robberies at pharmacies rose 81% between 2006 and 2010, according to the U.S. Drug Enforcement Administration, and the number of stolen pills jumped from 706,000 to 1.3 million. Given these rising numbers, PTCB believes pharmacy technicians need to feel prepared to keep their patients, their colleagues, and themselves safe.

The online resource, RxPATROL® (www.rxpatrol.com), features pharmacy security tools, including a pharmacy safety checklist and pharmacy training videos on safety, security, robbery, and fraud.
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SOURCE Pharmacy Technician Certification Board
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