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Patient Experience Research Grants Awarded
Date:10/19/2010

i>Tallahassee Memorial HealthCare Foundation, Tallahassee, FL – Translation of Survey Forms to Measure Spanish-only Speaking Patient Experience and Satisfaction
  • The Heart Hospital Baylor Plano, Plano, TX – The Effect of Nursing Intervention to Reduce Noise in Critical Care Patient Rooms to Improve Patient Satisfaction and Outcomes

  • Project summaries for each organization can be viewed on The Beryl Institute's Web site.

    Founded in June 2010, The Beryl Institute Patient Experience Grant Program is intended to encourage and support research into the:

    • value of focusing on the patient experience before, during and after care (e.g., ROI, satisfaction or quality outcomes)
    • impact of customer service efforts on the health care experience
    • influence of culture on the patient experience, service and outcomes
    • integrated review of the critical interaction of these factors in supporting positive health care experiences

    "Central to our mission is the generation of new ideas and a commitment to expanding the discussion on improving the patient experience," said Jason Wolf, Ph.D., executive director of The Beryl Institute.   "By recognizing these organizations and supporting their ongoing work in their individual areas of focus, we hope to cultivate ideas and strategies that can be shared across the industry."

    The grant award winners will complete additional research in their areas of focus and develop White Papers that will be published through The Beryl Institute and presented at The Beryl Institute Patient Experience Conference.  

    About The Beryl Institute

    The Beryl Institute serves as a professional home for stakeholders who recogniz
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    SOURCE The Beryl Institute
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