Navigation Links
Oregon Tourism Commission Unveils New Online Customer Service Training Program
Date:8/26/2008

SALEM, Ore., Aug. 26 /PRNewswire/ -- The Oregon Tourism Commission launched its new free online Quality Care Customer Service Training Program (Q Care) this week on http://www.OregonQCare.com.

Oregon Q Care is a training program created to support the tourism and hospitality industry through enhanced employee education. By emphasizing the importance of quality customer service, the training will equip employees with tools and resources to better serve Oregon's visitors.

"We've all heard the adage that it costs more to attract a first-time guest than a repeat customer," said Todd Davidson, Travel Oregon's CEO. "The heart and soul of this principle resides in that first-time customer's experience and how likely they will be to return as a result. The Oregon Q Care program raises the bar on the level of customer service provided by staff in every position of the organization -- helping them understand the central role they play in customer satisfaction."

Preferred partners in the Q Care program, the Oregon Restaurant Association (ORA) and Oregon Lodging Association (OLA), have provided access to the online training on their websites also.

"Excellence in customer service is often the difference between success and failure in the hospitality industry," said Steve McCoid, ORA President & CEO. "Because of this, the Oregon Restaurant Association is proud to add this terrific training program to our menu of quality online training products."

Initially launched in 2003 as a classroom-based training, approximately 9,000 people have been certified through the Q Care program. The new online program is designed to reach thousands more across the state.

"Oregon Q Care allows hoteliers to train their entire staff with a consistent message, and it's free," said Gregg Mindt, OLA President & CEO. "If we can convince visitors to come back again, and tell their friends about the Oregon experience, we ensure the long-term success of the Oregon lodging and tourism industries."

To learn more about how your business or organization can become an Oregon Q Care Preferred Partner or to become certified, visit http://www.OregonQCare.com.

The Oregon Tourism Commission, dba Travel Oregon, works to enhance Oregonians' quality of life by strengthening economic impacts of the state's $8.3 billion tourism industry. Visit http://www.traveloregon.com for details.


'/>"/>
SOURCE Travel Oregon
Copyright©2008 PR Newswire.
All rights reserved

Related medicine technology :

1. Pew Commission Says Industrial Scale Farm Animal Production Poses Unacceptable Risks to Public Health, Environment
2. European Commission Approves ATRIPLA(R) (efavirenz 600 mg/emtricitabine 200 mg/tenofovir disoproxil fumarate 300 mg), the First Once-Daily Single Tablet Regimen for Virologically Suppressed Adults With HIV-1 Infection
3. Wyeths TORISEL Receives European Commission Approval for the Treatment of Advanced Kidney Cancer
4. Test for Life Commends North Carolina Rules Commission for Implementing CDC Recommendations for HIV Testing
5. Game Commission Announces EHD Confirmed in Fayette County
6. Online Coverage of International AIDS Conference Includes Daily Webcasts, Podcasts and Interviews
7. HealthMedia and Aetna to Study Online Insomnia and Depression Interventions
8. PositiveFriends.com Launches STD Social Networking Site Balancing Dating with Online Support Features
9. Apieron, Inc. Begins Customer Shipments of the Insight(TM) eNO System
10. On Second Anniversary, Compendia Bioscience Announces Significant Revenue Growth, Completion of Product Milestone and Expansion of Pharma Customer Commitments
11. Boston University and The Center for Human Genetics, Inc. Announce Change in Testing Services
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/11/2016)... Feb. 11, 2016 Laboratory glassware ... in laboratories. These may range from microscope slides to ... is made from borosilicate glass because of its low ... the other hand, started gaining popularity over the past ... to replace glass with plastic in several applications due ...
(Date:2/11/2016)... Calif. , Feb. 11, 2016  Walgreens has ... across 39 states and Washington, D.C. ... a move that was commended by shareholder advocacy organization As ... at As You Sow. "Many people hold on to unneeded ... which can have tragic consequences." --> Conrad ...
(Date:2/11/2016)... 11, 2016   Health 2.0 , the premiere ... technologies, announced today " 10 Year Global Retrospective ", ... over the past ten years.   ... Health 2.0 has served as the preeminent thought-leader in ... thousands of technologies, companies, innovators, and patient-activists through an ...
Breaking Medicine Technology:
(Date:2/11/2016)... ... February 11, 2016 , ... Pediatric cardiovascular surgeons, cardiologists and ... making data on heart procedures public and easily understandable for families and patients ... of Pediatric and Congenital Heart Disease Outcomes will bring hundreds of pediatric heart ...
(Date:2/11/2016)... ... February 11, 2016 , ... In a new ... plastic surgeon , Dr. Rod J. Rohrich, and colleagues, examine and underscore the ... recommendations for rhinoplasty surgeons when addressing this vital area. , The upper lateral ...
(Date:2/11/2016)... ... February 11, 2016 , ... ... decision support technology, with highly adaptable algorithms, has been updated to help Emergency ... signs and symptoms consistent with Zikas and a travel history to affected regions, ...
(Date:2/11/2016)... (PRWEB) , ... February 11, 2016 , ... ... ?" motivational speaker, trainer and author Ray Clarke poses a question as a ... fulfillment . In his book, "Being in the Being" (published by Partridge Singapore), ...
(Date:2/11/2016)... ... 2016 , ... Life is known for throwing curves. It’s thrown quite a ... once a year to play softball to raise money through Sun Health Foundation ... 50 players who competed in this year’s softball tournament share a history of heart ...
Breaking Medicine News(10 mins):