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Med Centro Becomes First SuccessEHS Client to Go Live in Puerto Rico

BIRMINGHAM, Ala., June 27, 2012 /PRNewswire/ -- On June 5, 2012, Med Centro became the first SuccessEHS client in Puerto Rico to go live with the SuccessEHS solution, expanding the vendor's existing coverage in 48 states and the Virgin Islands.

The go-live on June 5 took place across all six Med Centro sites, which include a main location, three satellite centers and two mobile units. Med Centro's mobile units are equipped with full medical and dental exam rooms and a vitals machine that allows physicians to view real-time data and video images of patients remotely. Med Centro is a Federally Qualified Health Center (FQHC) that serves more than 59,000 patients with comprehensive healthcare services, including: pediatrics, family medicine, OB/GYN, internal medicine, dentistry, urgent care, psychiatry, psychology, ambulatory surgery (orthopedics, ophthalmology, ENT, general) and more.

Before implementing the SuccessEHS solution, the health center built  a completely new technology infrastructure. According to Med Centro Executive Director Allan Cintron Salichs, the go-live was an outstanding success. "The go-live with SuccessEHS put our brand new, state-of-the-art technology infrastructure to the test," Cintron said. "The outcome was even better than we expected. With the outstanding support from SuccessEHS, the process was very smooth."

Med Centro's more than 200 staff members underwent workflow-based training to learn the software features and workflows specific to their roles. All 42 providers were trained to use SuccessEHS for iPad, which Cintron said added efficiency to the process. "Rather than learning how to use the solution on a PC and then learning how to use it on an iPad, we cut out that extra step by training them directly on iPads," Cintron said. SuccessEHS developed training classes in Spanish specifically for its Puerto Rico clients, and Med Centro was the first client to go live using these classes.

Staff and physicians underwent training in the FQHC's new training facility, a standalone mobile unit that houses 22 computers and provides staff with a place to concentrate exclusively on learning.

Med Centro is one of 13 Community Health Centers (CHCs)  in Puerto Rico that selected the SuccessEHS solution. Combined, these CHCs represent more than 200 health care providers serving more than 271,700 patients in 30 health care delivery sites across Puerto Rico.

About SuccessEHS

SuccessEHS is a nationally acclaimed vendor providing Electronic Health Record (EHR) and Practice Management solutions with Integrated Medical Billing Services. SuccessEHS also provides Electronic Dental Record (EDR) and Dental Imaging solutions. Founded in 1995, SuccessEHS established itself as a leader in the emerging practice management applications market by delivering an innovative blend of clinical, operational and financial software paired with a suite of specialized integrated success services. SuccessEHS, entirely in-house developed and supported, has achieved multiple certifications from CCHIT.

SuccessEHS's SuccessEHS 6.1 is a CCHIT Certified® 2011 Ambulatory EHR additionally certified for Child Health, with a 5-star usability rating. 

Success EHS 6.1 is also 2011/2012 compliant and was certified as a Complete EHR on September 30, 2010 by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ATCB, in accordance with the applicable certification criteria for Eligible Providers adopted by the Secretary of Health and Human Services.  The certification ID number is CC-1112-909422-1. The clinical quality measures certified include: NQF 0421, NQF 0013, NQF 0028, NQF 0041, NQF 0024, NQF 0038, NQF 0043, NQF 0031, and NQF 0034. The additional software used in testing includes Multum, SuccessEHS Patient Portal, ExitCare Patient Education, and Oracle. This certification neither represents an endorsement by the U.S. Department of Health and Human Services nor guarantees the receipt of incentive payments.

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