The comprehensive team of field professionals is organized in 9 areas across the United States and Canada, dedicated to Sales, Service and Support. Introductions and visitations to Hemostasis customer sites were initiated today. Augmenting the field effort, IL Customer Service is available at 1-800-678-0710, option 2, or at ILresponse@ilww.com to address any questions.
"For the past several weeks, I have been meeting with customers across North America and presenting our direct business plans for Hemostasis. The response has been very positive," said Brian Durkin, Vice President, Commercial Operations, North America at IL. "Customers have complete confidence in our ability to provide them with the highest level of support. Knowing the group of exceptionally skilled and experienced professionals we have onboard, I can say without hesitation, that we will not only meet, but exceed, our customers' expectations."
IL will honor all customer contracts, including end-user and Group Purchasing Organization agreements. All current pricing, terms and conditions will remain in effect through the term of any existing agreement.
Today, IL is the number one manufacturer of instruments and reagents for the Hemostasis market worldwide. Since the introduction of the first fully automated Hemostasis analyzer, the ACL® 810 in 1985, IL has continuously introduced innovative instruments and reagents to hospital and specialty labs, culminating in the release of t
|SOURCE Instrumentation Laboratory|
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