Navigation Links
Inova Selects Beryl as Provider of Outsourced Patient Experience Solutions
Date:12/19/2011

DALLAS, Dec. 19, 2011  /PRNewswire/ --  Inova, Northern Virginia's leading not-for-profit healthcare provider, has selected Beryl as its outsourced provider of marketing communications solutions that enhance the patient experience.  Beryl, a technology-enhanced patient experience services company dedicated to improving relationships between healthcare providers and consumers, provides end-to-end marketing and clinical communications solutions across the care continuum to facilitate seamless care transitions.

(Logo: http://photos.prnewswire.com/prnh/20100927/DA72102LOGO)

Selected for its expertise in the patient communications business, Beryl provides seamless care transitions through its innovative technology and services platform to enhance the overall patient experience. This will allow Inova to focus on its core business – caring for patients.

"One of the key factors in our decision to outsource our call center services was increasing our reach within the community – both online and on the phone – while keeping a compassionate, personal touch with every interaction," said Jeffrey Carr, senior director, sales and growth, at Inova. "Beryl provides services across the continuum of care, which will help build our patient experience and population health strategies. In addition, Beryl's superior quality is unrivaled in the industry."

As Inova continues down its path of being on the forefront of technology, it will rely on Beryl services and solutions to support its efforts in increasing community engagement, patient loyalty, and revenue enhancement.  These objectives will be accomplished through physician and service referrals, class and event registration, online chat, web call-me-back, and strategic marketing.

"Healthcare organizations are beginning to realize that creating seamless care transitions for patients in-house can be very difficult. Beryl focuses on closed loop communications that will help patients navigate and access healthcare organizations with ease," said Steve Whitehurst, chief customer officer at Beryl. "We are excited to help leverage Inova in the marketplace through our communication solutions. Patients will have an exceptional experience at every communication touch point, which will help them choose Inova again in the future for their healthcare needs."

ABOUT INOVA

Inova Health System is a not-for-profit health care system based in Northern Virginia that consists of hospitals and other health services, including emergency- and urgent-care centers, home care, nursing homes, mental health and blood donor services, and wellness classes. Governed by a voluntary board of community members, Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research.

ABOUT THE BERYL COMPANIES

The Beryl Companies is comprised of four businesses: two that focus on improving the patient experience in a variety of healthcare settings and two that focus on improving workplace culture and values-based business productivity. The Beryl Companies sees these activities and concepts as intrinsically linked. The Beryl Companies' foundational business, Beryl, is a technology-enhanced patient experience services company dedicated to improving relationships between healthcare providers and consumers. Follow us on Twitter and find us on LinkedIn and Facebook. The Beryl Institute is the global community of practice and premier thought leader on improving the patient experience in healthcare. Founded in 2009, The Circle is a training company that helps other businesses enhance employee engagement and develop more positive workplace cultures. The fourth firm, the Small Giants Community, is an international organization dedicated to the support and development of small businesses that define their success not just by revenue growth, but by their contributions to their community, dedication to great customer service and the creation and preservation of workplace cultures of excellence.


'/>"/>
SOURCE The Beryl Companies
Copyright©2010 PR Newswire.
All rights reserved

Related medicine technology :

1. Sinovac Commences Vaccination on Volunteers for Phase II Clinical Trial on Pandemic Influenza H5N1 Vaccine
2. Sinovac Provides Update in Pandemic Influenza Vaccines (H5N1) Phase II Clinical Trials
3. Sinovac Initiates Phase II Volunteer Enrollment for Split Viron Pandemic Influenza (H5N1) Vaccine
4. Sinovac Announces Plan to Launch Offering of Common Shares
5. Sinovac Announces Recent Developments
6. Sinovac Obtains Fifth H1N1 Vaccine Order from Chinese Central Government
7. Sinovac Receives Purchase Order from Shanghai Government to Supply Hepatitis A Vaccine Healive(R)
8. Sinovacs PANFLU.1 (H1N1) Regulatory Approval Expanded to Include Geriatric Population
9. Sinovac Files Shelf Registration Statement
10. Sinovac Named One of Chinas Top 10 Most Competitive Companies Listed Overseas in 2009
11. Sinovacs CEO Weidong Yin Nominated for China Central Televisions Prestigious Economic Man-of-the-Year Award
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/10/2017)... Md. , May 10, 2017 CSSi, ... solutions for the clinical research industry, is proud to ... www.CSSiEnroll.com . The new website features both enriched content ... user experience and enhances the company,s already well-established position ... industry. "After many months of hard ...
(Date:5/9/2017)... , May 9, 2017  Semler Scientific, ... provides technology solutions to improve the clinical effectiveness ... results for the first quarter ended March 31, ... products enable our customers to identify when preventive ... intervene before events like heart attacks or strokes ...
(Date:5/6/2017)... , May 5, 2017  May is Stroke ... one of the most important methods to prevent a ... the Centers for Disease Control and Prevention, undetected and ... 1 Omron, the global leader in personal heart ... the elimination of heart attack and stroke and is ...
Breaking Medicine Technology:
(Date:5/29/2017)... ... 2017 , ... A New York high tech innovator and a Canadian not-for-profit ... of Artificial Intelligence (AI) in helping nudge men forward to be more proactive about ... of the Canadian Men’s Health Foundation (CMHF), whose mission is to inspire men to ...
(Date:5/28/2017)... ... ... HYPERAMS, LLC announced it will perform the inventory liquidation of ... The sale began this week and the inventory is expected to sell quickly. ... medical accessories, including blood pressure cuffs, stethoscopes, CPR masks, as well as blank polos, ...
(Date:5/28/2017)... ... 28, 2017 , ... Viewers likely know Rob Lowe from such 80s hits ... for his work on NBC’s The West Wing and Parks and Recreation. But recently, ... “Informed,” which puts the spotlight on important modern-day issues that face today’s society. One ...
(Date:5/27/2017)... ... ... In any business, follow up is critical to success. It is the same ... there will always be some patients who can’t or won’t make a immediate decision. ... it comes to presenting treatment. After the patient leaves, most practices end up ...
(Date:5/26/2017)... NY (PRWEB) , ... May 26, 2017 , ... Mediaplanet ... & Wound Care" campaign in USA Today, which will educate readers on how to ... of the campaign, a large focus is placed on melanoma. Dancing with the Stars ...
Breaking Medicine News(10 mins):