BATESVILLE, Ind., July 19 /PRNewswire-FirstCall/ -- Hill-Rom (NYSE: HRC) today announced that it is a recipient of the Premier healthcare alliance™ Polaris Award for customer service as well as the Pinnacle Award for outstanding contract management.
The Polaris Award recognizes supply chain partners that have excelled at the qualitative aspects of service to Premier's members, including high relationship value and customer service. Premier members selected Hill-Rom as a Polaris Award recipient, an award given this year to only six of their 800 suppliers.
The Pinnacle Award, also received by Hill-Rom, recognizes Premier supplier partners for their outstanding management of agreements and drive toward a mutual goal of providing clinical and financial value to the alliance's hospital members. Only 38 of Premier's suppliers received this award.
"We're honored to be recognized by Premier's hospital members with these awards as they recognize our commitment to enhance outcomes, improve efficiencies and deliver excellent service to our customers," said Susan Schuette, vice president for National Accounts at Hill-Rom. "Our focus is on providing solutions that help our customers meet their goals and in the end, enhance outcomes for both patients and caregivers."
Premier Purchasing Partners President Mike Alkire added that, "The Pinnacle Award honors Premier valued suppliers that strive for collaboration and performance excellence to benefit the alliance, and we are honored to recognize these top performers."
About Premier healthcare alliance, 2006 Malcolm Baldrige National Quality Award recipient
Premier is a performance improvement alliance of more than 2,300 U.S. hospitals and 67,000-plus other healthcare sites working together to achieve high quality, cost-effective care. Owned by not-for-profit hospitals, Premier maintains the nation's most comprehensive repository of clinical, financial and outcomes information and operates a leading healthcare purchasing network. A world leader in helping deliver measurable improvements in care, Premier works with the Centers for Medicare & Medicaid Services and the United Kingdom's National Health Service North West to improve hospital performance. Headquartered in Charlotte, N.C., Premier also has offices in San Diego, Philadelphia and Washington.
Hill-Rom is a leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.
Hill-Rom…enhancing outcomes for patients and their caregivers.
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