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Henry Ford e-Home Care Reduces Hospital Readmissions Utilizing Telehealth from HRS
Date:9/18/2019

Henry Ford e-Home Care has announced a significant reduction in hospital readmissions for patients receiving telehealth care via Henry Ford’s e-Home Care program. Achieving monthly readmission rates as low as 7%, Henry Ford e-Home Care has reduced their average hospital readmission rate for the first six months of 2019 by 45% compared with the prior six months of 2018. Utilizing software from Health Recovery Solutions (HRS), Henry Ford e-Home Care provides remote patient monitoring and telehealth services to more than 130 patients each month.

Henry Ford e-Home Care partnered with HRS in 2017 to capitalize on the growing role of technology in healthcare and its ability to help improve clinical outcomes and reduce costs to health systems, payors, and patients. Through its e-Home Care program, Henry Ford is able to treat a diverse set of patient populations, including those with chronic CHF, COPD, hypertension, and cancer, as well as patients recovering from cardiothoracic or transplant surgery.

“Utilizing technology to care for our patients is the future of healthcare. Technology provides access to patients in more ways that are convenient for them, efficient for care providers, and offers an extra layer of safety for our patients in their homes," said Mary Hagen, Manager of Henry Ford e-Home Care. "We see a future in which patients are comfortable with and proficient at utilizing mobile devices to communicate with clinicians, manage their healthcare, and be more knowledgeable about their own health, as well as the health of their loved ones.”

Patients are enrolled in e-Home Care following an initial home health visit. Once enrolled, patients receive a 4G tablet pre-loaded with the HRS software, along with Bluetooth biometric monitoring devices. Via the tablet, patients receive medication reminders, access educational videos and daily disease-specific symptom questions, and record daily vitals utilizing the biometric devices. In addition, patients and clinicians can utilize phone calls and a video conferencing platform on the tablet. All patient data is uploaded in real-time to the clinician's dashboard and the Health System EMR, allowing a patient's entire care team to observe the patient's health status.

Using the clinician dashboard, phone conversations, and virtual visits, Henry Ford's telehealth nurses address variances in patients' vitals. Patient data from the telehealth and remote monitoring system enable the telehealth team to observe trends in patient status, adherence, and self-care, to quickly intervene when a patient's status puts them at risk for readmission.

"Henry Ford's e-Home Care program demonstrates the importance of communication across the care continuum. Their EMR integration and centralized care model are key drivers of their program's success and prove their dedication to patient care and innovation. We are excited to continue working with Henry Ford to expand their telehealth program and access to care,” added William Ashton, Client Success Manager at HRS.

In the coming months, Henry Ford e-Home Care will look to expand their program by partnering with insurance agencies to further reduce the cost of care and incorporate more patients into their comprehensive care continuum.

About Henry Ford e-Home Care
A part of Henry Ford at Home, Henry Ford e-Home Care provides technology in patients’ homes to keep them safe, prevent unnecessary hospitalizations, and assist caregivers in caring for their loved ones. Partnering with top-rated vendors to offer technology solutions to Detroit and its surrounding communities, it is strategically situated within the Henry Ford Health System to support the System’s population health focus as they transition patients to home. As Henry Ford at Home’s technology division, e-Home Care educates and advocates for patients and their families while utilizing the features of innovative technology to prevent exacerbations of chronic diseases which often lead to ED visits and possible rehospitalizations. To learn more about Henry Ford e-Home Care, visit https://www.henryford.com/services/at-home.

About Health Recovery Solutions
Health Recovery Solutions (HRS) supplies leading health systems with the most advanced remote monitoring platform and technology-enabled management services focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with educational videos, care plans, and medication reminders while also integrated with Bluetooth peripherals to engage patients. For clinicians, HRS' software allows for the management of high-risk patients and provides seamless communication with them through video chat, wound imaging, and text messaging. For family members and caregivers, HRS' software gives them the ability to be fully involved in their family member's care and well-being. To learn more about Health Recovery Solutions, visit https://www.healthrecoverysolutions.com/ or call (347) 699-6477.

Read the full story at https://www.prweb.com/releases/henry_ford_e_home_care_reduces_hospital_readmissions_utilizing_telehealth_from_hrs/prweb16582431.htm.


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