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HealthPartners and The Chartis Group Collaborate to Improve Health Care Quality, Service, and Cost
Date:5/20/2011

CHICAGO, May 20, 2011 /PRNewswire/ -- HealthPartners Medical Group and Clinics (HPMG) and The Chartis Group today announce a unique collaboration to help hospitals and health systems achieve superior performance in health care quality and patient service, while simultaneously lowering costs. Together, The Chartis Group, a leading national healthcare management consulting firm, and HPMG, a successful integrated healthcare delivery system in Minneapolis, will provide advisory services, program management and knowledge transfer to improve delivery of ambulatory care services.

HPMG and The Chartis Group will apply jointly developed design principles and operating model concepts to help other health systems create "patient-centered" outpatient services and prepare them to operate under the future environment of health reform and accountable care.  The Chartis Group – HPMG approach is grounded in organizational alignment, evidenced-based clinical guidelines, consistency and coordination of key care processes, and rigorous performance measurement and feedback, and is tailored to each provider organization's culture, strengths, and specific patient population characteristics.

"We share a vision for revolutionizing healthcare delivery founded on a core set of principles that is transferable to other organizations. The combination of HPMGs real-world experience and The Chartis Group's breadth of experience and project management capabilities results in a truly unique approach to transforming ambulatory care as we know it," states Melissa McCain, Principal and Director of Ambulatory Operations Redesign at The Chartis Group.

HPMG developed, implemented and improved upon its own ambulatory care systems and processes and has now successfully applied the new care model to its entire patient population of 425,000, in each of its clinics, across all
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SOURCE The Chartis Group; HealthPartners Medical Group and Clinics
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