Navigation Links
Foundation Radiology Group Adds Shawn Kramer, Director of Client Services

PITTSBURGH, Oct. 6 /PRNewswire/ -- Foundation Radiology Group (FRG), the premier provider of diagnostic imaging professional services, headquartered in downtown Pittsburgh, recently added Shawn Kramer, Director of Client Services, to its rapidly growing staff.

Kramer, a 20-year client services veteran, has held customer-care focused roles for Verizon, AT&T Wireless Services, Ceridian, and XO Communications.

As the Director of Client Services for FRG, Kramer will focus primarily on managing relationships with existing clients, implementing profitable client life-cycle strategies, and establishing performance standards to improve the client experience.

Prior to joining FRG, Kramer served for four years as Director, EAP and Work-Life Service Delivery for Ceridian. In this role, he was responsible for a $5M budget and a team of 120 employees. Kramer also served as a Master Black Belt, earning his certification after championing several Six Sigma projects.

Kramer previously held the title of Vice President, Customer Care at XO Communications, where he was responsible for a $10.6M budget and 200 employees. In this role, he led the company's efforts to consolidate seven market-based call centers into a single, 40,000 square foot regional call center.

"Our industry demands the highest possible level of customer care," said Brandon W. Chan, MD, CEO, Foundation Radiology Group. "We are growing rapidly, and want to ensure that our current client service goals are not only met, but exceeded, as we continue to expand. Shawn has a proven history of cultivating and maintaining client relationships, and successfully leading initiatives that help companies like ours to provide the absolute best customer service."

"It's really exciting to be part of a young company that has set customer service as such a priority," said Kramer. "I'm looking forward to playing a part in the continued success of FRG, and continuing to build out the client service team and our processes."

Kramer holds a BA in Business, from the University of Pittsburgh, and an MBA from Duquesne University. He started his career in the Management Development Program with Bell Atlantic, and later became the Director of Customer Care for AT&T Wireless Services.

About Foundation Radiology Group

Headquartered in Pittsburgh, PA, the Foundation Radiology Group's mission is to build the pre-eminent diagnostic imaging, radiology service bureau and physician practice group in the United States. FRG uses state-of-the-art PACS technology, a unique, efficient workflow system, based on its hybrid-staffing model, carrier-grade telecommunications infrastructure and the Internet to provide the fastest turnaround times in the industry for diagnostic imaging reads. FRG is focused on serving non-university affiliated health care institutions, with an emphasis on serving the rural and suburban hospital segment. It seeks multi-year exclusive contracts for the daytime and 7X24X365 radiology in full-service bureaus. The Group's administrative office, data processing and primary diagnostic imaging reading center are located in Three Gateway Center, in downtown Pittsburgh, where board-certified radiologists are available 24 hours a day. For more information on FRG and their growing radiology staff, visit

SOURCE Foundation Radiology Group

SOURCE Foundation Radiology Group
Copyright©2009 PR Newswire.
All rights reserved

Related medicine technology :

1. Wound Management to Participate at Save A Leg, Save a Life Foundation National Conference
2. Oral Cancer Foundation to Donate Screening Devices to Free Clinics
3. Sigma-Aldrich(R) Receives Award From Michael J. Fox Foundation to Develop Parkinsons Disease Research Models
4. Michael J. Fox Foundation-Funded Team Pursuing Glutamate-Based Treatment for Parkinsons Disease Hits Major Milestone
5. Michael J. Fox Foundation Commits Up to $12 Million for Targeted Parkinsons Therapeutic Development in 2010
6. Paralyzed Artist Launches WillWalk Foundation to Cure Paralysis with Breakthrough Stem Cell Research
7. InfraReDx to Showcase the LipiScan(TM) Coronary Imaging System at the Cardiovascular Research Foundations (CRF) Annual Transcatheter Cardiovascular Therapeutics (TCT) Scientific Meeting
8. Juvenile Diabetes Research Foundation, The Genomics Institute of the Novartis Research Foundation Announce Innovative Diabetes Drug Discovery and Development Partnership
9. Michael J. Fox Foundation Awards Over $2 Million for Validation of 10 Parkinsons Therapeutic Targets
10. Clay Walkers Band Against MS Foundation Donates $150,000 To Support Multiple Sclerosis Research
11. Transave Receives $2.2 Million Cystic Fibrosis Foundation Award for Development of ARIKACE(TM)
Post Your Comments:
(Date:10/2/2017)... -- Eli Lilly and Company (NYSE: LLY ) ... of 2017 on Tuesday, October 24, 2017. Lilly will ... the investment community and media to further detail the ... begin at 9 a.m. Eastern time. Investors, media and ... the conference call through a link that will be ...
(Date:9/28/2017)... 2017 Hill-Rom Holdings, Inc. (NYSE: HRC), will ... and webcast on Friday, November 3, 2017, beginning at ... at approximately 8:30 a.m. (CDT) / 9:30 a.m. (EDT). ... financial performance and guidance for 2018, Hill-Rom executives will ... operational performance, and long-range financial outlook through 2020. ...
(Date:9/25/2017)... , Sept. 25, 2017   Montrium , ... File solutions, today—from the IQPC Trial Master Files ... , NL)—announced that EastHORN Clinical Services has selected ... programs and TMF management. EastHORN, a leading European ... platform to increase transparency to enable greater collaboration ...
Breaking Medicine Technology:
(Date:10/13/2017)... Pa. (PRWEB) , ... October 13, 2017 , ... While ... dark poses a problem. Fortunately, an inventor from Austin, Texas, has identified a solution. ... to medication in darkness or restricted lighting. As such, it eliminates the need to ...
(Date:10/13/2017)... ... October 13, 2017 , ... Southern ... and Jennifer Huggins, PharmD ’17, along with clinical associate professor Janice Frueh, ... cardiovascular diseases during the 15th Annual Women’s Health Conference. The SIU School ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... The Visiting ... Day Market. Featuring a collection of specialty vendors and unique items from across the ... and quality-focused health and wellness services offered by the VNA. The boutique will ...
(Date:10/13/2017)... ... October 13, 2017 , ... ... giving viewers the lowdown on sciatica in a new episode of "Success Files," ... on current events and innovation and investigates each subject in-depth with passion and ...
(Date:10/12/2017)... , ... October 12, 2017 , ... ... services for healthcare compliance program management, will showcase a range of technology and ... for Assisted Living (NCAL) Convention and Expo to be held October 14–18, 2017 ...
Breaking Medicine News(10 mins):