Navigation Links
Florida Blue Awarded Certified Center of Excellence by BenchmarkPortal for Second Consecutive Year
Date:12/10/2012

JACKSONVILLE, Fla., Dec. 10, 2012 /PRNewswire/ -- Florida Blue, Florida's Blue Cross and Blue Shield company, announced today that its BlueDirect Sales Center has earned the prestigious Certified Center of Excellence award from BenchmarkPortal, in conjunction with Purdue University's Center for Customer-Driven Quality, for the second consecutive year. In 2011, Florida Blue became the first inbound sales contact center to earn this prestigious certification.  

(Logo:  http://photos.prnewswire.com/prnh/20120904/MM67207LOGO )

"We are deeply honored to be a Certified Center of Excellence call center for the second consecutive year," said Craig Thomas, senior vice president of Government and Consumer Markets, Florida Blue. "Our Blue Direct Sales Center work very hard, every day, to help our customers choose the right health plans for themselves and their families."

The Certified Center of Excellence designation signifies a center has attained best-in-class performance among the top 10% of North American contact centers in the inbound sales industry by successfully passing a rigorous certification process that benchmarks performance against the industry's largest best practice database of call centers.

About Florida Blue
Florida Blue, Florida's Blue Cross and Blue Shield company, is a leader in Florida's health care industry. Our mission is to help people and communities achieve better health. Florida Blue has approximately 4 million health care members and serves 15.5 million people in 16 states through its affiliated companies. Florida Blue is a not-for- profit, policyholder-owned, tax-paying mutual company. Headquartered in Jacksonville, Fla., it is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. For more information, visit www.FloridaBlue.com.

About BenchmarkPortal
BenchmarkPortal is the leader in Call Center benchmarking, training and consulting. Since its beginnings in 1995 under Dr. Jon Anton of Purdue University, BenchmarkPortal has grown with the contact center industry and now hosts the world's largest call center metrics database.  For more information concerning BenchmarkPortal, please see its Web site at:  www.benchmarkportal.com  


'/>"/>
SOURCE Florida Blue
Copyright©2012 PR Newswire.
All rights reserved

Related medicine technology :

1. Profil Institute Partners with Florida Hospital to Establish East Coast Center for Clinical Metabolic Research
2. Arthritis Associates of South Florida Acquires Access to Patient Health History Faster with Digital Pen Technology from Anoto and NextGen Healthcare
3. Spine Pain Management Opens Two Additional Affiliate Diagnostic Centers in Florida
4. Floridas Stop-Sale System Achieves Significant Results In Battle Against Meth
5. Florida Cardiovascular Association Utilizes MedInformatix EMR Solution for Optimal Charting and Billing Workflow
6. Local Gastroenterologists First in South Florida to Offer Fecal Transplant
7. Bandages Plus, Inc. Doral, Florida has been acquired by The Morrissey Group, LLC
8. Pharmaceutical Industry Service Company Awarded The UKs Most Prestigious Business Accolade in Recognition of Outstanding Achievement in International Trade
9. QBC Diagnostics Awarded GSA Contract
10. Ampio Awarded US and Canadian Patents that will Bolster the Commercialization of Optina™ for the treatment of Diabetic Macular Edema (DME)
11. Northwest Bio Awarded $5.5 Million German Government Grant
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:7/5/2017)... , July 5, 2017 Oramed ... www.oramed.com ), a clinical-stage pharmaceutical company focused on ... it has received approval from the Israel Securities Authority to ... (TASE). Oramed common stock will commence trading on the TASE ... the current market capitalization of the Company, it is expected ...
(Date:7/1/2017)... WARSAW, Ind. , June 30, 2017 Zimmer ... second quarter sales and earnings conference call will be broadcast ... 8 a.m. Eastern Time.  A news release detailing the quarterly ... the morning of the conference call. The live ... website at http://investor.zimmerbiomet.com . It will be archived for ...
(Date:6/30/2017)... , June 29, 2017  Axium Pharmaceuticals Inc. is a pharmaceutical ... novel formulations and alternative dosage forms of existing biologically active ... ... on our waterless self-nano emulsifying formula, which is designed to ... We believe the spray will provide fast onset of action ...
Breaking Medicine Technology:
(Date:7/21/2017)... ... July 21, 2017 , ... Hospital M&A activity slowed in the ... number of hospital acquisitions rose to 23 in the second quarter, up 15% from ... from the 20 announced deals in the year-ago second quarter. Only four of the ...
(Date:7/21/2017)... ... ... The House of Yahweh in Abilene, Texas, has written a new post this week that ... to be more open about positive changes. Yisrayl says the use of force is not ... positive way to solve all; yes, all issues, and he is ready to share this ...
(Date:7/21/2017)... ... July 21, 2017 , ... “Kids aren't born knowing ... tie their shoes,” says Suzanne Tucker, Founder of St. Louis-based positive education company Generation ... launches on Kickstarter on Monday, July 21st. , The kit uses colorful, engaging ...
(Date:7/21/2017)... TORONTO, ONTARIO, CANADA (PRWEB) , ... July 21, ... ... with over 80% follow-up at 10 years, researchers from the Multicenter Orthopaedics Outcome ... knee-related quality of life a decade after surgery, though activity levels decline over ...
(Date:7/20/2017)... ... July 20, 2017 , ... TransPixel Volume 2 is ... clips in the FCPX timeline. This effect isolates horizontal and vertical lines of pixels ... contains either a rotating or flipping animation and can be changed using a drop-down ...
Breaking Medicine News(10 mins):