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Elekta Earns Top Customer Marks from MD Buyline for 2nd Quarter 2010
Date:8/17/2010

ATLANTA, Aug. 17 /PRNewswire/ -- MD Buyline reports that Elekta's linear accelerators, stereotactic radiosurgery (SRS), oncology information management and treatment planning systems received the highest user satisfaction ratings when compared to other vendors in the industry.

Vendors are rated on a 1 to 10 scale according to user satisfaction with system performance, system reliability, system installation/implementation, applications training, service response time, and service repair quality. MD Buyline clinical and IT analysts conduct interviews with hands-on users, including clinicians, physicians, biomedical engineers, physicists, nurses, CIOs, and IT managers.

Users evaluating linear accelerator providers gave high ratings to Elekta VMAT delivery for its accuracy and speed and continue to appreciate the high functionality the system offers, according to the MD Buyline survey. Strong improvements in system performance and reliability ratings, as well as installation and implementation ratings, helped push Elekta's treatment systems to the top ranking. Elekta's total composite score was 9.3 out of 10.

Elekta led two other vendors in user satisfaction ratings for treatment planning systems. Ratings were improved for the third consecutive quarters in assessments of system performance, reliability, installation/implementation and application training, and consistent with last quarter's ratings for service response time and repair quality. The report indicated that "remote service prevents a lot of unnecessary site visits by engineers and helps dosimetrists/physicists get back to work quickly." Elekta's composite score was 8.9.

Elekta SRS systems continued to earn good to excellent ratings among customers, with user satisfaction improve
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SOURCE Elekta
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