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Consumers Union Calls On Medical Device Makers to Provide Warranties for Hip & Knee Implants
Date:9/10/2013

a model warranty, including:

  • Covers the full cost of replacing the flawed device, including the device, surgeon and hospital costs as well as related patient out-of-pocket costs
  • Establishes a clear system for patients to use, including a toll-free phone line and a registration number to track the claims process, with physicians charging the device company, not the patient.
  • Does not eliminate the patient's right to sue if they use a warranty.
  • Provides the patient with a full explanation if a warranty claim is denied and an appeals process for denials
  • Does not disqualify patients across the board if they have specific diseases or illnesses that are not related to the failure of the device


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SOURCE Consumers Union
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