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Concentra is Writing a New Prescription on Health Care With Outstanding Service
Date:2/28/2011

d=smartlink&url=http%3A%2F%2Fwww.franklincovey.com&esheet=6064687&lan=en_US&anchor=www.franklincovey.com&index=11">www.franklincovey.com), is a global provider of training and consulting services in the areas of leadership, productivity, strategy execution, customer loyalty, trust, sales performance, government, education and individual effectiveness. Clients include 90 percent of the Fortune 100, more than 75 percent of the Fortune 500, thousands of small- and mid-sized businesses, as well as numerous government entities and educational institutions. Franklin Covey Co. has 40 direct and licensee offices providing professional services in 147 countries.

About Franklin Covey Customer Loyalty Practice  Franklin Covey Customer Loyalty (loyalty@franklincovey.com) practice helps senior executives create a culture of institutionalized excellence where employees deliver memorable customer experiences and build customer loyalty to accelerate business growth. The Practice, which focuses on helping large, multi-unit operators, also provides world class training and consulting to improve customer service as well as high quality customer and employee measures.

For more information, visit http://www.franklincovey.com/tc/solutions/customer-loyalty-solutions or contact a Loyalty Consultant at 800-827-1776, Ext. 75420 or loyalty@franklincovey.com.


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