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Cochlear™ Americas Adds the Nucleus® Support App to its Mobile Service Offerings

CENTENNIAL, Colo., May 2, 2012 /PRNewswire/ -- Cochlear Americas, the world's leading implantable hearing solutions company, announced today the launch of its smartphone support application for Nucleus® Cochlear Implant recipients. The Nucleus Support App joins the Baha® Support App as part of Cochlear's mobile support initiative, which provides information and assistance to recipients whenever and wherever they need it.


The Nucleus Support App, which can be downloaded for free from iTunes® or Google Play for Android™, is designed to help users with the daily use and care of their Nucleus® 5 or Nucleus® Freedom™ Sound Processor. It includes helpful tips and information to make living with Nucleus Cochlear Implants as easy as possible. Some of the application's features include:

  • "How-to" instructions for using the sound processor
  • Play buttons to watch instructional videos
  • Hot links and images to connect users to Cochlear resources
  • Daily tips to help maximize potential in everyday situations
  • Advice on how best to use the telephone and listen to music
  • Tips for traveling, playing sports, or engaging in physical activities
  • Troubleshooting resources
  • Information on how to upgrade to newer technology

"We are committed to improving our service and support offerings to help meet the changing needs of our recipients," said Rene' Courtney, Vice President of Marketing & Recipient Services at Cochlear. "The addition of the Nucleus and Baha Support Apps address the mobile world we live in by helping our recipients find information and answers about their device in the palm of their hand."

To download the Nucleus Support App, visit iTunes or Google Play for Android.

About Cochlear Implants
Cochlear implants are a proven medical option for children as young as 12 months old with profound hearing loss in both ears and for individuals who are two years or older with severe-to-profound hearing loss in both ears whom obtain little or no benefit from hearing aids. They are electronic devices, which bypass damaged hair cells in the inner ear, or cochlea, and stimulate the hearing nerve directly.

About Bone Anchored Hearing Solutions 
Bone anchored hearing solutions are a proven medical option for adults and children with conductive hearing loss, mixed hearing loss, and single-sided sensorineural deafness meeting the candidacy criteria. They are designed to provide audibility and to improve the communication abilities of those who receive little or no benefit from hearing aids. The Baha® System sends external sounds to the inner ear through the bone by passing the outer and middle ear.

About Cochlear Americas
Cochlear Americas is the world leader in advanced hearing technologies. Since launching the first multichannel cochlear implant system more than 25 years ago, Cochlear Limited and its U.S. headquarters have brought the miracle of sound to more than 250,000 people with hearing loss across the globe. For more information about Cochlear Americas products, please visit

SOURCE Cochlear Americas
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