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Closing the Gap Between Patient Expectations and Patient Portals

MOUNTAIN VIEW, Calif., July 12, 2013 /PRNewswire/ --


12:00 p.m. EDT, Wednesday, July 17, 2013


Online, with complimentary registration


Healthcare Senior Vice President Greg Caressi

"Patient engagement" is one of the hot terms in the healthcare world today, frequently a discussion that occurs without the involvement of patients. What patient engagement and patient empowerment mean often depends on where you sit in the healthcare value chain. Patient goals and expectations for engagement are often different from those of providers, payers and employers. Over the next few years, some of the biggest changes we will see in healthcare include an increase in patient-provider interaction, as well as a rise in patient responsibility, choice and control of data.

Gain insight into key market uncertainties:

  • How are patient expectations changing regarding interaction with healthcare payers and providers?
  • What are the goals of accountable care organizations (ACOs) in patient engagement, and what solutions are needed to support these goals?
  • How do current IT solutions measure up and where are the gaps?
  • How will the increasing impact of consumerism and patient empowerment create new opportunities to provide healthcare IT solutions directly to individuals/patients?
  • What surprises are in store for patients, payers and providers in patient engagement and empowerment over the next few years?

This webinar is beneficial for all stakeholders in the healthcare ecosystem, including payers and providers, as well as healthcare vendors, suppliers and investors.  This complimentary briefing will feature shifts in the healthcare market that have a wide-ranging impact, reaching markets traditionally outside the realm of patient care.   

Supporting Quote

"Direct engagement with individuals (patients) is one of the key systematic changes being used to meet Meaningful Use requirements and to achieve goals of population health management," said Frost & Sullivan Senior Vice President Greg Caressi.  "The buzz and talk around patient engagement is thick, but the reality is there are significant gaps in the IT tools and expectations of patients and providers in what they want to get out of 'patient engagement.' Discussions with patients, healthcare providers and solution providers have shown where these gaps are and how they can be bridged.  Hint: it is not likely that this will occur through the current solutions."


To attend the briefing, email your full name, job title, company name, company telephone number, company email address and website, city, state and country.

Supporting Resources

For more information about Frost & Sullivan's Connected Health practice, please visit:

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Britni Myers
Frost & Sullivan

SOURCE Frost & Sullivan
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