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Centra Health and TeleHealth Services Partner to Launch Enterprise Interactive Patient Education for Patient Satisfaction and Safety
Date:2/2/2012

lifies education delivery while providing automated service recovery for systems to proactively respond to patient feedback. These process improvements and system engineering principles enhance outcomes, ensure safety and increase patient satisfaction across the system's footprint.

In addition, clinicians will be able to prescribe patient education curriculums, track patients' comprehension of content and automatically transcribe the educational session into the patient's record through integration with the facility's EMR system. This functionality, along with the increased patient entertainment options, will aid Centra in increasing CMS reimbursements and improving patient outcomes. 

"The goal of this collaborative project between Centra and TeleHealth is to improve care for patients by using a proven, evidence-based system to facilitate communication and aid in providing consistent care across the system," said Dan Nathan, General Manager of TeleHealth Services. "Centra Health is one of the most forward-thinking healthcare organizations in the country, and we are honored to be providing TIGR as a part of the initiative to ensure their patients receive the finest services across the continuum of care. Our interactive suite of products is the only enterprise-class comprehensive solution for hospital systems and their affiliated providers. Patient engagement is a top priority in healthcare, and TeleHealth continues to lead the way by delivering solutions that can help healthcare providers easily and quickly achieve their goals. TIGR's broad solution's portfolio offers hospitals the tools they need to lower costs and provide consistent care practices."

About Centra Health:
Centra Health (Centra), a nonprofit healthcare system, was founded in December 1986 through the merger of Lynchburg General-Marshall Lodge Hospital (LGH) and Virginia Baptist Hospital (VBH). Southside Community Hospital (SCH) in Farmville joined in Janua
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SOURCE TeleHealth Services
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