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Carena Launches 24/7 Virtual Care Delivery Service for Hospital Systems and Primary Care Clinics
Date:5/6/2013

SEATTLE, May 6, 2013 /PRNewswire/ -- Today, Seattle-based Carena announced the launch of an integrated 24/7 virtual medicine service that helps hospital systems and primary care clinics extend hours and access without adding staff or new facilities - a new twist on its services for corporate benefits and consumers. The service provides routine and urgent care healthcare appointments by phone and webcam to patients of hospital systems and primary care clinics around the country. Carena developed the service to help provider groups improve access, increase provider capacity, differentiate in an increasingly competitive healthcare marketplace, and serve the needs of a new breed of tech-savvy consumer healthcare shoppers.

"Virtual medicine is becoming mainstream," said Ralph C. Derrickson , CEO of Carena. "Providing patient care via webcam and phone allows us to efficiently deliver high-quality care on the patient's terms. Carena is a veteran in this industry and has been providing virtual healthcare for years. Our expertise and experience helps hospital systems and clinics make a seamless transition to virtual healthcare delivery, whether they need clinical staff support, software and systems, advice – or all three. Franciscan Health System is a trailblazer in this arena, and we are excited to build on our partnership with them to show how virtual technology is changing healthcare."

The service is modeled after a successful pilot program between Carena and Franciscan Medical Clinic facilities in the Tacoma metro area. When a clinic is closed, patients are assisted by Carena's 24/7 call center, where they are given the option of having their health concern addressed immediately via a phone or webcam virtual visit with a Carena physician or nurse practitioner.

"High quality after-hours care is good for patients and providers
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SOURCE Carena, Inc.
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