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CVS Caremark Awarded Pharmacy Benefit Management Institute Rx Benefit Innovation Award for Pharmacy Advisor Program
Date:2/18/2011

covered lives. At the start of the pilot program, the client's member population had a diabetes prevalence rate of 13.7 percent. In addition, 48 percent of members with diabetes had at least one gap in therapy and one-third were non-adherent to prescribed medications. By the conclusion of the six month pilot, the program had already achieved significant improvements in closing gaps in care and increasing medication adherence rates compared to a control group.  Program results demonstrated that a significantly higher number of gaps in care were closed compared to a control group of members who were not counseled: 59 percent higher for phone-based counseling and 91 percent higher for face-to-face counseling.

"Health and safety is the top priority at ArcelorMittal. Therefore, we are committed to finding ways to help our employees and their families lead healthier lives, and this program has helped us meet that goal by delivering improved outcomes for our employees and their insured family members with diabetes," said Mary Hendrickson, Manager, Employee Benefits, ArcelorMittal.  "The program engaged participants by providing them with access to information through personalized counseling with a trained pharmacist either on the phone or face-to-face."

"The Pharmacy Advisor program achieved positive results for one of our coalition members by dramatically improving pharmacy care for its members with diabetes," said Christopher V. Goff Esq., CEO and General Counsel for the Employers Health Purchasing Corporation of Ohio (EHPCO).  "Based on the positive experience of this employer and its members during the pilot program, the majority of EHPCO coalition members have decided to adopt the Pharmacy Advisor program for 2011 and are looking forward to improved member engagement, increased adherence and reduced overall health care costs."

About CVS CaremarkCVS Caremark is the largest pharmacy health care provider in the United States. Throu
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