Navigation Links
B. Braun Reveals Customer Satisfaction Survey
Date:4/25/2013

BETHLEHEM, Pa., April 25, 2013 /PRNewswire/ -- B. Braun Medical Inc. (B.Braun) today announced the results of its Customer Satisfaction survey(1) for its renal and dialysis customers. The survey was sent to nearly 500(2) US customers and included questions about product performance, sales response and service. An analysis of the survey found a high satisfaction rating in all categories. Key category ratings include: hemodialysis machines (87%), expertise and service quality of sales force (88%), order processing (91%) and an overall satisfaction with B.Braun (87%).(3)

"We are very pleased to see the exceptional satisfaction survey results for our dialysis machines and services," said Sam Amory , Vice President at B.Braun. "We are committed to maintaining the high quality and standards that our customers deserve and expect from B.Braun. We plan to analyze and use the data collected to identify ways to continue to improve the customer experience," added Amory.

B.Braun has been a leading provider of dialysis care products for more than 30 years. B.Braun does much more than simply manufacture and distribute top quality dialysis machines, dialyzers and disposables. The company offers an integrated system composed of perfectly harmonized components. These include a wide range of therapy options, software solutions for optimal and economical dialysis treatment, and full technical service support. Customers profit from the expertise of an all-round system supplier with comprehensive knowledge and experience of every aspect of the dialysis treatment– from research to manufacturing to therapy.

About B. Braun

B. Braun Medical Inc. (B.Braun), a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. The Company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. Guided by its "Sharing Expertise®" philosophy, B.Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs.

The B.Braun group of companies includes B.Braun, Aesculap® and CAPS®. B.Braun's U.S. headquarters is located in Bethlehem, Pennsylvania, with its global headquarters based in Melsungen, Germany. It employs more than 46,000 employees in more than 50 countries throughout the world. To learn more about B.Braun visit www.BBraunUSA.com.

(1) The 2012 Customer Satisfaction survey was conducted by B. Braun. Complete survey results on file.

(2) Survey resulted in a 22% response rate.

(3) A score of 80 or higher represents above average customer satisfaction.


'/>"/>
SOURCE B. Braun Medical Inc.
Copyright©2012 PR Newswire.
All rights reserved

Related medicine technology :

1. B. Braun Committed to Protecting Healthcare Workers from Exposure to Hazardous Drugs
2. B. Braun Launches New Patient Website
3. B. Braun Smart Infusion Pump Technology Advances Patient Safety and Treatment Efficiency
4. B. Braun Joins National Health Organization Supporting Environmental Practices
5. New Research Reveals Link between Marijuana and Inappropriate Use of Pain Medications, other Prescription Drugs
6. US FDA Inspection Reveals Excite Medical Does Not Own 510(k) Clearances for any DRX System
7. IFHP Study Reveals Disparity In Medical Costs Around The Globe
8. Express Scripts Study Reveals Keys to Controlling Specialty Drug Costs
9. Computer Modeling Reveals How Surprisingly Potent Hepatitis C Drug Works
10. New Jensen Dental White Paper Reveals How Dental Laboratories Can Increase Productivity, Profitability with a Multi-Function Pressing Furnace
11. Survey of Oncologists Reveals 98.9% of Physicians Experienced Cancer Drug Shortages in Last 12 Months
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/29/2016)... , April 29, 2016 ... H1 2016" market research report that provides an ... comparative analysis at various stages, therapeutics assessment by ... administration (RoA) and molecule type, along with latest ... also reviews key players involved in the therapeutic ...
(Date:4/29/2016)... -- Glycotope GmbH, a clinical-stage immuno-oncology company ... of Dr. Alfredo Zurlo as Chief Medical ... many years clinical experience and a proven track record ... was at Mologen AG where he was Chief Medical ... Zurlo held various positions at F Hoffmann La Roche ...
(Date:4/28/2016)... , April 28, 2016  While Abbott,s announced ... the company,s valve repair and stent business, healthcare ... places Abbott more firmly into patient monitoring.  Kalorama ... fastest growing device areas, with double-digit growth expected ... report,  Advanced Remote Patient Monitoring . ...
Breaking Medicine Technology:
(Date:4/29/2016)... ... 29, 2016 , ... On Tuesday, April 26, 2016 members of the HomeTown ... of Gov. Nathan Deal on SB 258, the “Rural Health Care Relief” Bill. , ... 70% tax credit to individuals and corporations which donate directly to a “rural hospital” ...
(Date:4/29/2016)... ... April 29, 2016 , ... Conditions were ideal for ... Island Park on Sunday, with sunny skies, a light breeze and temperatures in the ... , The 5k Run and Walk and 1-mile walk were held to ...
(Date:4/29/2016)... ... 2016 , ... The Wharton School of the University ... of the 2016 Wharton Business Plan Competition —as well as the Wharton ... the Committee Award for Most ‘Wow Factor,’ making them the first team in ...
(Date:4/29/2016)... Tarzana, CA (PRWEB) , ... April 29, 2016 , ... Melanoma is the deadliest type ... is to blame for the majority of skin cancer deaths. More than 10,000 people are ... average age at diagnosis is 62, it is the one of the most commonly diagnosed ...
(Date:4/29/2016)... ... April 29, 2016 , ... For those who skip ... meal to miss. That was among the many new lifestyle diet tips offered by ... Sharon Kleyne Hour® Power of Water® radio show. Bonny and Lawrence noted that because ...
Breaking Medicine News(10 mins):