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Arkansas Department of Health Chooses AT&T to Streamline Delivery of Public Health Programs

LITTLE ROCK, Ark., April 7, 2011 /PRNewswire/ -- AT&T* today announced that the Arkansas Department of Health has deployed TotalMobile from AT&T to design a mobile flu clinic solution to help the agency more efficiently transmit flu vaccination records across the state. The Department plans to extend the use of the application to other year-round immunization and health inspection programs during the course of 2011.

As an important part of its mission to protect and improve the health and well-being of its citizens, the Arkansas Department of Health operates mobile flu vaccination clinics during the fall and winter in different venues across the state, with the objective of maximizing availability and population reach.

Using the mobile flu clinic solution powered by TotalMobile™, the Arkansas Department of Health is able to more accurately capture key patient information digitally at many mobile flu clinics and submit reimbursement claims to insurance providers, Medicaid and Medicare, in near real-time over the AT&T wireless network. The mobile enterprise application has minimized errors and significantly reduced paperwork. Since implementing the solution, the Arkansas Department of Health has administered more than 250,000 doses of flu vaccine during the current season. Current plans are to extend the use of the solution to its year-round immunization programs and to deploy TotalMobile from AT&T applications for use by health inspectors across the state.

Previously, the clinics recorded patients' personal, medical, and insurance information on paper for submission to data processing. Months later, this information was then returned to the Arkansas Department of Health to file reimbursement claims to insurance providers. A time-consuming and paper-intensive process, this resulted in a high volume of unpaid claims, reporting errors requiring rework and spiraling operational costs.

"The ability to deliver important information without paper has allowed us to report our records with more accuracy," said Jerry Pack, chief information officer for the Arkansas Department of Health. "We plan to keep Arkansas on the leading edge of technology by expanding this project throughout 2011."

AT&T helped the Arkansas Department of Health define and design the process with its government mobility application vendor TotalMobile. AT&T – which recently received the prestigious Product Leadership of the Year Award from Frost & Sullivan for its portfolio of mobile enterprise applications – offers a packaged mobile applications platform designed specifically to help state, local and federal agencies and enterprise organizations improve performance and control costs. TotalMobile from AT&T is one of the few enterprise-wide mobile working systems that can be customized based on specific business processes, resulting in efficiency improvement, increased collaboration, stronger compliance and sustainability.  

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About TotalMobile

TotalMobile is a packaged mobile applications platform designed specifically to help State, Local and Federal agencies and other organizations improve performance and control costs. It can be used equally well by all departments to raise efficiency, cut energy usage, encourage mutual working and increase compliance. Users report lead times halved; productivity improvements of 15% - 30%, smaller carbon footprints, higher staff morale, improved service – and far lower costs. TotalMobile is a subsidiary company of Consilium Technologies. Additional information about TotalMobile is available at or follow TotalMobile on Twitter @totalmobileusa.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries.  It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. 

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at  This AT&T news release and other announcements are available at and as part of an RSS feed at Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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