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American Hospital Association (AHA) Names OnBase 'RACTrac Compatible'

CLEVELAND, Oct. 20 /PRNewswire/ -- The nationwide launch of the Recovery Audit Contractor (RAC) program is looming. Healthcare providers of all sizes and types are busy preparing for it as not being ready will yield some pretty severe consequences. Think overpayment findings resulting in money owed to Medicare. Think adding staff to accommodate audit requests. And think burying already overloaded employees with mountains of new work. Designed based on the experiences of providers who were part of the RAC pilot program, the OnBase RAC Administration Solution can help ( But it can do more than just support the RAC process. It can also give the American Hospital Association (AHA) valuable data to help providers effectively take on RACs. For this reason, the AHA has named the OnBase RAC Administration Solution "RACTrac Compatible."

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Lacking information about how RACs will impact hospitals, the AHA responded by creating RACTrac. Using RACTrac Compatible solutions, the program will collect RAC data quarterly. This will allow the AHA to evaluate why claims are being denied across regions and nationally. With this information, providers will be educated on what areas they should look at more closely and where specifically they need to improve. Also, the data will serve as evidence to propose RAC program changes to Congress. Because the solutions have been proven to provide the appropriate claim level tracking abilities, as well as promote advocacy aimed at improving how hospitals manage RACs, the AHA recommends choosing RACTrac Compatible solutions.

"The clinical side, with patient care and the electronic medical record (EMR), is being paid an awful lot of attention," said Susan deCathelineau, healthcare solutions manager for Hyland Software. "But the reality is that healthcare providers are also dealing with more revenue cycle and administrative matters than ever. The RAC program is one of the major reasons for this brighter spotlight. It's also making it very clear why always knowing where the money is, where it's coming from and where it's going is so valuable."

The OnBase RAC Administration Solution was developed with the same OnBase technology that is used successfully by more than 800 healthcare organizations. In fact, the AHA endorses OnBase as the recommended content management software suite for all functions of a healthcare organization. This includes areas such as EMR integration, administrative, revenue cycle management and human resources.

"Effectively and efficiently managing processes, documents and content is what it takes to successfully handle RAC requests," said deCathelineau. "These are exactly the types of things content management solutions like OnBase are designed, and proven, to do. Choosing technology that doesn't have any sort of track record is a risk, especially when the consequences of non compliance are so dire."

To learn more about Hyland's healthcare solutions, visit

About the Hyland Software solution, OnBase

One of the largest independent software vendors in the world of enterprise content management (ECM), Hyland Software is the developer of OnBase. An award-winning suite of document management and content management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Today, people at more than 8,800 organizations both large and small in 60 countries have the time to do the things that really add value thanks to OnBase. Available on-premises or as software as a service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations. To learn more, visit

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    Media contact:
    Kaitlin Maurer
    (440) 788-6833

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SOURCE Hyland Software

SOURCE Hyland Software
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