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Acuo Technologies Rated Highly by Customers in PeerIntel Survey
Date:11/20/2012

ollow up and resolve any customer issues."

In addition to the NPS index, which will serve as a baseline for future customer research, survey responses are helping Acuo better understand how clients plan to expand their use of the company's Universal Clinical Platform across the healthcare enterprise. Acuo plans to continue its use of PeerIntel, along with other client communication initiatives, by establishing a quarterly program for gathering feedback from global customers.

"The consistent feedback will keep Acuo focused and engaged with customer needs as we grow our business around the world," said Imad Nijim, Vice President of Operations for Acuo. "This particular survey helped us learn not only specific details about the departments our clients want to connect to their VNA but also that many of them want our guidance on how and where to take the deployment once it is connected to radiology and cardiology. Obviously, that education process provides a real opportunity for Acuo to develop stronger relationships with our customers."

About PeerIntel

PeerIntel, a Katalus solution, combines a simple but powerful mobile survey platform with a proven methodology to help companies gather more executive-level customer feedback, faster. Unlike traditional survey tools and their single-digit response rates, PeerIntel typically delivers feedback from 40 to 50 percent of targeted customers in a matter of days. That's why PeerIntel is used by healthcare organizations and others around the world. For more information, visit www.peerintel.com.

About Acuo Technologies

Acuo Technologies, with headquarters in Minneapolis, MN, was founded in 2000 with the objective of developing the first enterprise-wide collaborative Universal Clinical Platform (UCP) solution for medical image content, both DICOM and Non-DICOM. Today, Acuo supports implementations of UCP around the world, including locations in Africa
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