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Quality Of NHS Hospitals Getting Dirtier Despite Promises

ned the survey, said hospital staff should be happy by the fact that patients rated their care so highly. But she also cautioned that the patients are sending a clear message that there is more work to be done and the staff cannot sit on their laurels. She said that it was important to provide information in the right format, in the right time, regarding their health and status, which she explained would be very crucial for their speedy recovery.

A spokesman for the Patients Association said these findings on cleanliness were of no surprise as she claimed they have been hearing from the staff that the cleaning services were being reduced drastically. She pointed out that as always, when trusts start to face deficits they tend to downsize from the bottom, o porters, cleaners would have to go first. She further pointed out that just leaflets were not enough to educate patients and that NHS had to put in more efforts.

Stating that it is well known that now day’s patients are spending lesser time at the hospitals she explained that it was necessary for the NHS to set up community services to help educate the patients after discharge. She explained that it was important for the patient to know about the healing process and what to expect in a week, two weeks and so on.

Dr Gill Morgan, the chief executive of the NHS Confederation which represents more than 90 per cent of NHS organisations, said: ‘Cleanliness is clearly an issue of concern for many of the patients surveyed.’ He explained that this is an area that trusts are very aware of and are hence working hard to ensure that first-rate cleanliness and infection control is achieved.
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