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Outsourcing of UK Hospital Records to India Opposed

ction of that paid to medical secretaries in Britain.

Public service union Unison claimed that outsourcing such work by some hospital trusts had already led to mistakes with the potential to endanger patients.

Regional officer Colin Baker said: "I have written to the chief executive complaining that this matter was not raised through the proper channels. Our medical secretaries have said they will have nothing to do with it. The union will oppose any effort to take these people's work away."

Southport's Liberal Democrat MP John Pugh described the plans as "barking mad", and said: "The one thing there needs to be in any good hospital is a close connection between the administrative and the clerical staff.

"If you have them in two different places, on different continents then it's going to be very hard to achieve."

A spokesperson for the trust insisted that outsourcing transcription to India was only one option they may consider in a bid to cut costs. Clare Vattev, business manager at the Trust, said: "We will be looking at a number of options and the use of digital dictation and out-sourced transcribing may be considered.

"The trust is currently reviewing its secretarial functions with a view to improving both the efficiency and timeliness of its communications."

Source-IANS/B
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