Navigation Links
Outsourcing of UK Hospital Records to India Opposed

Visions of deaths caused by possible mistakes made by medical secretaries in India have been raised to prevent transcription work in British hospitals// from being outsourced to India and the Philippines.

Several hospital trusts of the National Health Service (NHS) have outsourced medical transcription work to India, with more considering the option to cut budgetary deficits. The moves have prompted a welter of protests from medical secretaries and unions.

The latest to face opposition to outsourcing medical transcription to India is the NHS Southport and Ormskirk Trust, which is battling to reduce a 15 million pound deficit. Its plans to outsource work to India have prompted unions and medical secretaries to raise the prospect of patients in Britain dying due to mistakes by medical secretaries in India.

The British Society of Medical Secretaries (BSMS) has warned that outsourcing work to India could result in deaths.

Kathy Perkins, chairperson of the BSMS, said: "Inevitably, there will be a patient death directly attributable to the wrongful interpretation of a crucial word or drug dosage by an outsourced worker unfamiliar with the language or terminology.

"This will cause an outcry and the emphasis will shift back to requiring medical transcription by trained medical secretaries. But the damage will have been done. The majority of medical secretaries will either have been made redundant or left the service. British medical secretaries aim for 99.8 percent accuracy in transcriptions."

Reports from Liverpool say that medical secretaries in the trust are furious on being asked to describe how they did their jobs to see if the work could be transferred to India and the Philippines.

Under plans considered by the trust, doctors would dictate their notes into a machine. Audio files would then be emailed to be typed up by workers in the Philippines or India, where the average wage is a fra ction of that paid to medical secretaries in Britain.

Public service union Unison claimed that outsourcing such work by some hospital trusts had already led to mistakes with the potential to endanger patients.

Regional officer Colin Baker said: "I have written to the chief executive complaining that this matter was not raised through the proper channels. Our medical secretaries have said they will have nothing to do with it. The union will oppose any effort to take these people's work away."

Southport's Liberal Democrat MP John Pugh described the plans as "barking mad", and said: "The one thing there needs to be in any good hospital is a close connection between the administrative and the clerical staff.

"If you have them in two different places, on different continents then it's going to be very hard to achieve."

A spokesperson for the trust insisted that outsourcing transcription to India was only one option they may consider in a bid to cut costs. Clare Vattev, business manager at the Trust, said: "We will be looking at a number of options and the use of digital dictation and out-sourced transcribing may be considered.

"The trust is currently reviewing its secretarial functions with a view to improving both the efficiency and timeliness of its communications."


Related medicine news :

1. Outsourcing clinical trials to India
2. Outsourcing Medical Records Risky: Unison
3. Lab Tests And Diagnostics - Next Wave Of Outsourcing
4. GlaxoSmithKline Signs Outsourcing Deal With TCS
5. Outsourcing Farming, a Chinese Initiative
6. Oracle Corp. to help build worlds first "Digital Hospital"
7. Apollo Hospitals to consider listing on US Bourses in 2003
8. The World Bank funds private Hospital in India
9. Link Between Hyperglycemia & Hospital Mortality
10. Reducing The Rate Of Hospital Acquired Infections
11. Home-based Treatment For Eczema More Effective Compared To Hospital Care
Post Your Comments:

(Date:12/1/2015)... ... December 01, 2015 , ... Nurotron Biotechnology Co., Ltd., maker ... order to date. , The order will be from the China Disabled Persons’ ... Implant System is an effective solution for children and adults suffering from severe ...
(Date:11/30/2015)... ... November 30, 2015 , ... ... Brooke Bennett are collaborating with brands across various categories through traditional and social ... make up an elite group of Gold Medal Moms who can connect with ...
(Date:11/30/2015)... ... December 01, 2015 , ... The ... a 2015-2016 inductee into its VIP Woman of the Year Circle. She is ... leading networking organization exclusively for professional women, boasting 850,000 members and over 200 ...
(Date:11/30/2015)... Alexandria, VA (PRWEB) , ... November 30, 2015 ... ... Applied Research Foundation (Meso Foundation) released information for caregivers and held two webinars ... webinars are available on demand free of charge at . , ...
(Date:11/30/2015)... ... ... MOSI recently added two state-of-the-art augmented reality (AR) experiences from INDE Broadcast ... collection of interactive exhibits within the Kids In Charge! building. In collaboration with the ... closer than ever to a range of animals as they drink, sleep and play ...
Breaking Medicine News(10 mins):
(Date:11/30/2015)... 2015 Diplomat Pharmacy, Inc. (NYSE: DPLO ... Detroit Free Press as a Top Workplace , among ... to work for in 2015. ... winners annually, based on employee surveys rating company leadership, career ... are based solely on employee feedback. The survey is conducted ...
(Date:11/30/2015)... 2015   Royal Philips  (NYSE: PHG ... Radiology Solutions, a fully integrated, consultative approach to ... data-driven practice management approaches that combine imaging systems, ... improve care delivery and reduce costs. Making its ... North America Annual Meeting (RSNA) in ...
(Date:11/30/2015)... , November 30, 2015 global cell culture ... US$6.1 bn to US$11.3 bn by 2022 at a CAGR of ... expected to grow from its 2013 value of US$6.1 bn to ... --> Transparency Market Research has announced the release of a ... to the report, titled ,Cell Culture Market - Global Industry Analysis, ...
Breaking Medicine Technology: