Navigation Links
Emotional callers hamper speedy ambulance dispatch

People's lives are being put at risk because emergency call-takers are not adequately trained to deal with emotional callers, according to a recent study. Callers unable to communicate properly because of their emotional state caused the most difficulties but problems were also caused by people using mobile phones or pay-phones as opposed to land-lines. //

The study, carried out by the Emergency Medicine Research Group at the University of Warwick, revealed that more than a quarter of ambulances are delayed because of such communication problems. The implications of such a high number of ambulance delays to patients who need urgent medical attention are enormous, according to Martin Shalley of the British Association of Accident and Emergency Medicine.

Nearly 2,000 emergency calls were monitored at West Midlands ambulance service and Derbyshire ambulance service, representing both an urban and a rural mix. A total of 26.3% of all the calls were subject to communication difficulties. Of those, 33.4% were attributed to the emotional state of the caller and 10% were related to the call-taker missing information or failing to be understood by the caller.

It was also noted in the report that although the use of mobile phones often helped to reduce the time taken to notify the emergency services of a problem, this had to be balanced against a high number of communication difficulties compared with landlines.


'"/>




Page: 1

Related medicine news :

1. Emotional trigger to smoke
2. Emotional intelligence in Cancer
3. MRI Shows Emotional Changes During Menstrual Cycle
4. ‘Marriage Squabbles’ bad for both Emotional and Physical Wound
5. You Can Be Emotional And Logical
6. Breast Cancer Survivors Emotional Recovery Is Rapid After Treatment
7. Parental Conflicts Lead To Emotional Insecurity In Children
8. Job Or Emotional Stress Can Increase Risk Of Heart Attack
9. Baby Bottle Tooth Decay Affects Kids Physically and Emotionally
10. Emotional Engagement of Husband - A Final Answer To What Women Want
11. Sudden Emotional Stress Could Lead To Heart Problems
Post Your Comments:
*Name:
*Comment:
*Email:


(Date:7/21/2017)... ... July 21, 2017 , ... ... students improve their chances of acceptance to a residency in a United States ... earned degrees outside the U.S. , According to data released by the ECFMG®, ...
(Date:7/21/2017)... ... July 21, 2017 , ... West Dermatology is pleased ... Vu, PA-C. Beginning July 17, 2017, Ms. Vu will join West Dermatology’s large network ... experience in dermatology, skin cancer , and more. She graduated from the University ...
(Date:7/21/2017)... ... July 21, 2017 , ... How physicians and ... the rise, say researchers presenting their work at the American Orthopaedic Society ... combination of evaluating the patterns of change in concussion symptom presentation, diagnostic tools ...
(Date:7/20/2017)... ... July 20, 2017 , ... Acute myeloid leukemia (AML) is ... rapidly without treatment. Newly diagnosed patients face intense chemotherapy regimens and a stem ... With such a challenging diagnosis that requires immediate action, patients and caregivers ...
(Date:7/20/2017)... ... ... For individuals with extended hospital stays or who are residents of nursing ... specially designed to accommodate patients with a wide range of ailments or special needs, ... has invented the patent-pending PORTABLE ARM REST, a specially designed armrest that features many ...
Breaking Medicine News(10 mins):
(Date:7/12/2017)... and Company (NYSE: LLY ) has entered into ... litigation in the U.S. District Court for the Eastern District ... (tadalafil) unit dose patent. This patent was previously set ... agreement, Cialis exclusivity is now expected to end at the ... patent for Cialis is valid and infringed by companies seeking ...
(Date:7/11/2017)... 11, 2017  The global market for liquid biopsy ... $394.1 million in 2016.  Although in early stages, the ... in particular as a result of the gradual shift ... recent introduction of a significant number of new liquid ... of tumor biomarkers to guide treatment decisions. ...
(Date:7/11/2017)... July 11, 2017 Oramed Pharmaceuticals Inc. (NASDAQ: ... pharmaceutical company focused on the development of oral drug ... Drug Administration (FDA) has agreed to schedule an End-of-Phase ... IIb trial of its oral insulin capsule ORMD-0801 in ... trial met primary and secondary endpoints by indicating a ...
Breaking Medicine Technology: