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MessageBroadcast Launches Automated Medicare Survey System for NebDoctors of Nevada
Date:1/13/2010

vey our customers in order to meet Medicare CHAP’s (Community Health Accreditation Program) accreditation. The cost and time required to do live phone surveys or send mailers is expensive and time consuming for a small company like ours. We recently received an accommodation from our local CHAP’s inspector for going above and beyond their accreditation requirements."

Automated survey solutions would be applicable to DME (Durable Medical Equipment) & Hospitals. Mr. Meyers stated, "While NebDoctors bills a small number of codes to Medicare, there are big DME companies and hospitals that bill hundreds of different codes. MessageBroadcast could tailor surveys for each billing code and make it easy to receive feedback for each product they dispense or service they provide." Additionally, automated surveys allow NebDoctors to run reports based on billed HCPCS codes (Healthcare Common Procedure Codes).

Overall patient experience is improved with quick and easy automated surveys. Surveys are delivered via telephone allowing patients to respond simply by touch tone. The survey also allows the patient to record their comments, suggestions and feedback about NebMed’s products and services. Patient responses are reported back to NebDoctors in real-time along with a digital voice copy of all voice messages.

About NebDoctors of Nevada
http://www.nebdoctors.com/
NebDoctors of Nevada is an affiliate of NebDoctors, LLC and is owned and operated by Joe and Theresa Myers. Since its inception NebDoctors and their affiliates have been focused on pediatrics and the care and treatment of respiratory disorders. NebDoctors provides pediatric Nebulizers which are devices used to administer medication to people in the form of a mist inhaled into the lungs. The company’s primary attention has been given to as
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MessageBroadcast Launches Automated Medicare Survey System for NebDoctors of Nevada
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