The iPod repair website ipodjuice.com puts scam concerns to rest by improving visibility into and communication with their growing iPhone repair operation.
San Antonio, Texas (PRWEB) June 5, 2009 -- The iPod repair and iPhone repair website ipodjuice.com has several new announcements to ease ipodjuice scam worries.
Not that the company has anything to worry about - they have a stellar reputation in the business, been active for more than four years, caters to both online and walk-in customers, is a member of the San Antonio Chamber of Commerce, and has a website littered with real feedback from real customers singing their praises.
"A consumer has to take a leap of faith when deciding to ship their valued iPod or iPhone away to a repair shop that they may have never heard of previously.", said Anthony Magnabosco, owner of the site. "Concerns about being scammed or taken advantage are normal, especially when dealing with the high price and emotional attachment inherent in these devices.", he added.
To combat these concerns, the company initiated the following:
First, the shop created a new page on their site giving information on the history and make-up of the business in order to ease ipodjuice scam concerns.
Secondly, while it has always been simple to get in touch with somebody at the site ipodjuice.com via email or phone, it is now possible to speak directly with the iPod repair owner at the drop of a hat.
On this new page, the owner gives out a dedicated email address, an AOL IM name for real-time conversation, and even provides his own personal cell phone number for text messaging him or to call him directly.
"I feel that it is important for our customers to associate a face with the website they are doing business, and being accessible if we execeed or faill to meet a customers' expectations.", the owner intent on squashing ipodjuice scam concerns continued.
Third, since the business has a physical store for taking care of walk-in customers, customers can now request to tour the actual location where orders are filled and devices are worked on. You can now actually view their receiving area, customer service department, shipping office, and even the technicians' repair and testing shop. This offer is only for potential and current customers, and is not offered to competing businesses hoping to score some pointers.
"There are several real-deal iPod repair shops out there, and ipodjuice.com is proud to be among them.", added Magnabosco. "We are confident that, with these assurances, on top of our already trusted name and reputation, ipodjuice scam worries will dissipate, since they are simply unwarranted to begin with."
Not settling for these offers of openness alone, the site ipodjuice.com is working on even more announcements in the near future to alleviate concerns about being scammed: high-quality pictures of their employees hard at work at their posts, and even a live video feed so you can check in and spy on your favorite iPhone and iPod repair shop in action.
Milliamp LTD and the ipodjuice.com website are in NO WAY associated with Apple Computer, Inc. 'Apple', 'iPod', and 'iPhone' are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Opening up your device may void or limit the scope of Apple's warranty that you may or may not have.
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