SAN JOSE, Calif., Dec. 2 /PRNewswire-FirstCall/ -- eOn Communications Corporation(TM) (Nasdaq: EONC), a leading provider of telecommunications solutions announced today that it has received a contract from the GSA for the expansion of the Centralized Contact Center at the Landstuhl Regional Medical Center in Germany. Implementation commenced in November and is expected to be completed by April of 2009.
"This contract is a confirmation of eOn's commitment to the DOD market and exhibits the adaptability of the eQueue platform to varying applications on a worldwide basis," said Jack Dienno, Vice President of Sales for eOn Communications.
About Landstuhl Regional Medical Center
The Landstuhl Regional Medical Center (LRMC) is an overseas military hospital operated by the U.S. Army and the Department of Defense. LRMC is the largest military hospital outside of the continental US. LRMC serves as the primary treatment center for critically-wounded soldiers which are flown from the Iraqi and Afghan battlegrounds to Ramstein Air Base. In addition, LRMC serves as one of the primary medical care facilities for military personnel and their families stationed in Germany.
About the Millennium(R) Converged Communications Platform
The eOn Millennium(R) is a robust Converged Business Communications System that offers multi-site networking, advanced call control and messaging features, and supports a wide range of IP and digital desktop devices and applications. The system's flexibility and breadth of features ensure the needs of all businesses are met by supporting both traditional circuit- switched and packet-switched VoIP technology. Whether you need to connect several phones in an office, hundreds of phones in a campus environment or clusters of remote workers, the Millennium allows you to create a virtual enterprise, maximizing employee productivity while reducing networking and support costs.
About the eQueue(R) Multi-Media Contact Center Solution
The eOn eQueue(R) is a multi-media contact center platform offering a comprehensive and unified solution for customer interaction management as well as enhanced PBX applications. The universal or single queue approach enables contact centers to interact more efficiently with their customers regardless of the media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording, workforce management and a complete range of desktop devices and applications. The benefits of using an eQueue are improved customer service and loyalty, increased agent productivity and lower cost of ownership.
About eOn Communications(TM)
eOn Communications Corporation(TM) is a global provider of innovative communications solutions. Backed by over 20 years of telecommunications engineering expertise, our solutions enable our customers to easily leverage advanced technologies in order to communicate more effectively. To find out more about eOn Communications and its solutions, visit the World Wide Web at www.eoncommunications.com, or call 800-955-5321.
This press release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties, including technical and competitive factors, which could cause the Company's results and the timing of certain events to differ materially from those discussed in the forward-looking statements. Such risks are detailed in eOn Communications Corporation's most recent Form 10-Q filing with the Securities and Exchange Commission.
eOn Communications Corporation, the mark eOn, eQueue and Millennium are trademarks of eOn Communications Corporation.
|SOURCE eOn Communications Corporation|
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