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Zane Benefits Publishes New Information on Insurance Agents and Brokers, and the Marketplace

Park City, Utah (PRWEB) September 08, 2013

Today, Zane Benefits, the number one online small business health benefits solution, published new information on insurance agents and brokers, and the marketplace.

According to Zane Benefits’ website, when the health insurance marketplaces open on October 1, 2013, insurance agents and brokers are expected to play a critical role in helping qualified people in both the individual and SHOP exchanges.

Earlier this month, the Centers for Medicare and Medicaid Services (CMS) released agent and broker training details for the federally-run health insurance marketplaces and opened registration and training for agents.

As agents went to the site to register, many had issues with the registration process.

In response to these concerns, CMS issued an FAQ on agent registration and training which was distributed by NAHU. Some common questions follow:

May a state participating in a State Partnership Marketplace modify processes and infrastructure for agents and brokers, including for training and registration?

For Federally-facilitated Marketplaces, including State Partnership Marketplaces, CMS will be responsible for registering agents and brokers and conducting Marketplace-related training. Upon completion of the registration and training, agents and brokers will complete a privacy and security agreement and obtain a Federally-facilitated Marketplace user ID.

When attempting to set up my account on MLN, to take training. What should be entered in the organization fields?

It is very important that to select your appropriate User Type/User Role before entering any organization information.

After selecting the appropriate agent/broker User Type/User Role, the first field, labeled “Organization Type” is automatically grayed-out, because it is not a field that agents/brokers need to complete.

Next to the “Organization” field, please click on the blue text that says “Select”. Click the gray “Search” button, and the Organization named Marketplace will appear as the only option. Please click the circle to select Marketplace, select “Save”.

An error message shows that the NPN needs to be 10 digits, but the NPN isn’t 10 digits. Why won’t the system allow an NPN with less than 10 digits?

For most agents/brokers, there are two parts to the registration process for the Federally-facilitated Marketplaces.

Certified insurance agents and brokers will work with the marketplace to assist consumers in filling out eligibility forms, comparing different Qualified Healthcare Plans (QHPs), and enrolling them onto a plan through the health insurance exchange.

All agents and brokers must be registered with the marketplacein order to assist consumers through Federally-Run or State Partnership Marketplaces.

After registration, the agent or broker will receive an active Federally-facilitated Marketplace user ID. This ID and the national producer number (NPN) are going to be necessary in order to be compensated from the issuer.

Click here to read the full article.

About Zane Benefits
Zane Benefits was founded in 2006 to provide a revolutionized SaaS (Software-as-a-Service) administration platform ("ZaneHRA") for Health Reimbursement Arrangements (HRAs) and defined contribution health care. The flagship software provides a 100% paperless administration experience to small businesses and insurance professionals that want to offer better health benefits without a traditional group health insurance plan at lower costs. For more information about ZaneHRA, visit

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