Navigation Links
Workplace Hosts Leadership in Retail WFM: Customer Experience Global Summit 2013 on June 13 at the W Hotel Lakeshore in Chicago
Date:5/13/2013

Chicago, IL (PRWEB) May 13, 2013

Workplace, a leader in cloud-based workforce management solutions for many of the country’s leading retailers, announced today that they will be hosting the Leadership in Retail WFM Customer Experience Global Summit 2013, where renowned retailers and industry experts investigate and share how you can turn effective employee engagement into a competitive advantage that impacts customer loyalty and the bottom line. “Father of Gamification” Rajat Paharia, World Kitchen’s Michael Chester, Axsium’s Bob Clements, and the Institute for Corporate Productivity’s Kevin Martin, are among the prestigious lineup speakers presenting on June 13, 2013 at the W Hotel Lakeshore in Chicago.

Achieving loyal customers is essential to driving profit and growth in the retail sector, especially as retailers learn how to raise their game by engaging with their employees to drive the customer experience and satisfaction. Following are some of the scheduled panel topics and speakers:

Benefits of Attending?
Discuss and explore new ideas on how to motivate associates to deliver a more productive and better customer experience, including:

  •     Unleashing associate enthusiasm;
  •     Effective and efficient people practices of high-performance organizations in retail; and
  •     How big data and gamification can play a role.
Hear from industry experts and other retailers' practical examples on how customer experience drives loyalty and word of mouth which can deliver significant value to your business, including:
  •     How to ensure a consistent customer experience;
  •     Effects of customer centricity on showrooming; and
  •     How Smart devices in-store can positively impact the customer experience.
Learn from industry-leading retailers how their innovative use of technology and data has helped them get this equation right:
Engaged associates + a better customer experience = increased sales.

What’s on the agenda?

  •     Efficient and Effective, the People Practices of High-Performance Organizations that Deliver for Retail, by Kevin Martin, Chief Research and Marketing Officer for the Institute for Corporate Productivity;
  •     How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, by Rajat Paharia, founder and CPO of BunchBall and the “Father” of Gamification;
  •     Delivering a Consistent Customer Experience in Every Store, Every Day, by Scott Knaul, VP Retail for Workforce Insight;
  •     Harnessing the Power of Data with Workforce Management, by Michael Chester, VP of Operations for World Kitchen; and
  •     Customer-Centric WFM: Enabling the Shift to Customer-Centric Performance Goals in the Age of Showrooming, by Bob Clements, Senior VP, Axsium.

What else?

  •     Prominent guest speakers from some of the largest and most successful retail chains in America
  •     Rajat Paharia will also be sharing insights from his forthcoming book, Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
  •     Other industry leaders like Stefan Midford, CEO and President for Natural Insight and David Carlson, General Manager for NaviSite
The summit is free to attend. Workplace is also hosting a cocktail reception on the evening prior, June 12th at 7pm for all attendees. Click on the following registration link to confirm attendance: http://info.workplacesystems.com/leadership-in-retail-wfm

###

About Workplace
Workplace is the leading supplier of workforce management solutions in the cloud. With over 26 years’ experience in scheduling, forecasting and time and attendance, it is dedicated to making its clients' workforces simpler to manage. Workplace’s cloud-based solutions enable organizations to create competitive advantage through improved productivity, visibility and control of costs, sales growth, more engaged associates and better customer service. Workplace’s rapid implementation approach combined with its industry expertise and highly intuitive cloud-based solutions delivers a faster return on investment to its clients. With offices in the US, UK and Australia, Workplace clients include: Rite Aid, H&M, Next, Subway, Coral, Chelmsford Star Co-op, Metro Group, Wickes and World Duty Free. For more information please visit: http://www.workplacesystems.com.

Read the full story at http://www.prweb.com/releases/2013/5/prweb10717769.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Workplace Weight Loss Incentives Encouraged by Bystrictin
2. Lung Cancer Asbestos Victims Center Now Urges Victims Of Mesothelioma Or Any Type Of Lung Cancer Who Had Asbestos In Their Workplace To Call Them About Compensation
3. DISC Personality Testing in the Workplace by PeopleKeys: A New Strategy for Building Successful Teams
4. Lung Cancer Asbestos Victims Center Urges Retired Energy Workers Who Had Exposure At Their Workplace And Now Have Lung Cancer To Call them About Compensation
5. Lung Cancer Asbestos Victims Center Now Urges Nonsmoker Lung Cancer Victims Who Were exposed To Asbestos In Their Workplace To Call Them About Possible Compensation
6. Lung Cancer Asbestos Victims Center Now Urges Victims Of Any Kind Of Lung Cancer Victim Who Were Exposed To Asbestos At Their Workplace To Call Them About Compensation
7. Lung Cancer Asbestos Victims Center Now Urges Families of Nonsmoker Lung Cancer Victims To Call Them If Their Loved One Was Exposed To Asbestos In Their Workplace
8. Smokefree workplaces linked to smokefree homes in India
9. Lung Cancer Asbestos Victims Center Now Urges Nonsmoker Lung Cancer Victims To Call Them About Financial Compensation If They Were exposed To Asbestos In Their Workplace
10. Cleveland Clinic's Mellen Center for Multiple Sclerosis Treatment and Research Honored for Workplace Practice that Promotes Health and Safety
11. SofterWare, Inc. Selected Again as One of the Philly.com Top Workplaces
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/2/2016)... ... ... “Engineering Bubbles,” an oil painting submitted by Canadian radiology resident Dr. Kari ... the Annual Meeting in Los Angeles. The first annual art forum was a platform ... attendees. , “Through art I hope to educate people about radiology and its ...
(Date:5/2/2016)... DC (PRWEB) , ... May 02, 2016 , ... ... Results and Data Book for the 2016 Main Residency Match® (“the Match”), the ... positions in United States teaching institutions. A record-high 30,750 positions were placed in ...
(Date:5/2/2016)... ... May 02, 2016 , ... Dr. Philip Shindler, dentist in ... day treatments. In the past, many necessary dental treatments could require multiple appointments to ... anesthetic shots and extra chair time. Not only could this be inconvenient, but it ...
(Date:5/2/2016)... ... May 02, 2016 , ... East Los Angeles dentist , Dr. ... visit Dr. Assili to receive any dental extraction treatment for $40 off the regular ... 30, 2016. With the lower price, patients can more easily afford extractions to eliminate ...
(Date:5/2/2016)... NY (PRWEB) , ... May 02, 2016 , ... This ... reopened for its 2016 guest season which runs through October. Omega is offering a ... . , “There has never been such widespread interest in or need ...
Breaking Medicine News(10 mins):
(Date:5/2/2016)... Leading Economies with Fastest Real GDP Annual Percentage Change, 2015  ... 7.8 India 7.3, , Source: IMF and TechSci Research   ... Brazil , Russia , India ... , registered the fastest GDP growth during the first decade of the 21 ... in Brazil and Russia , along ...
(Date:5/2/2016)... LAWRENCEVILLE, N.J. , May 2, 2016 /PRNewswire/ ... drug development company, today announced data from the ... dose escalating clinical trial (the OVATION Study) combining ... of care for the treatment of newly-diagnosed patients ... chemotherapy followed by interval debulking surgery.  In the ...
(Date:4/29/2016)... , April 29, 2016 ... H1 2016" market research report that provides an ... comparative analysis at various stages, therapeutics assessment by ... administration (RoA) and molecule type, along with latest ... also reviews key players involved in the therapeutic ...
Breaking Medicine Technology: