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Women’s Choice Award Inland Hospital Is Tops for Patient Experience in Obstetrics
Date:2/26/2013

Health Care, “Inland is all about family-centered care. We recognize that Moms want an extraordinary experience that revolves around compassionate, respectful care and while that includes many things, like privacy and space for family to be involved, it also means providing state-of-the-art quality that keeps them and their newborn safe and comfortable. We are very grateful that Moms recommend Inland as the best place to have a baby.”

Hospitals qualify for this highly selective annual list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. Hospitals were also screened based on clinical criteria.

“Recognizing the best hospitals for obstetrics nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where women help other women with tough, consumer decisions,” Passi concludes. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of her and her loved one’s care.”

About Inland Hospital

Inland is a 48-bed, not-for-profit, community hospital located in Waterville, Maine. Inland is well known for offering the kind of care we all want for our own families with a promise to always put patients first. Patients are treated with respect and dignity, and benefit from an open communication process that delivers
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