Navigation Links
Wolters Kluwer Health Customer Service Organization Awarded 'Center of Excellence' Certification
Date:3/23/2009

Wolters Kluwer Health Ranks Among Top 10 Percent of 20,000+ Customer Service Centers Evaluated

PHILADELPHIA, March 23 /PRNewswire/ -- Wolters Kluwer Health announced today that its customer service organization has earned the prestigious "Center of Excellence" certification from BenchmarkPortal and the Center for Customer-Driven Quality at Purdue University. The company was recognized for outstanding service to its global health industry customers, including students, professionals and institutions in medicine, nursing, allied health, pharmacy and the pharmaceutical industry.

Wolters Kluwer Health was awarded the certification following a rigorous audit that benchmarked operational performance in its Hagerstown, MD customer support center against the performance of comparable facilities. Auditors measured a variety of areas including call center metrics, operational costs, and customer satisfaction. In addition, many of the facility's 150 employees were interviewed to evaluate work environment, organizational culture and corporate philosophy. The results revealed that Wolters Kluwer Health's performance ranks among the top 10 percent of more than 20,000 customer service centers evaluated.

"This award is a proud moment for our entire Customer Service organization and is emblematic of our commitment to provide our customers with the highest quality of service and support on a global basis," said Neil Schmidt, vice president of operations for Wolters Kluwer Health, Medical Research. "Today's current and aspiring health professionals need quick access to the right information and technologies to make critical decisions, and Wolters Kluwer Health continually invests in its solutions and customer support services to deliver these resources to our customers."

The "Center of Excellence" designation is awarded to organizations that meet objective and quant
'/>"/>

SOURCE Wolters Kluwer Health
Copyright©2009 PR Newswire.
All rights reserved

Page: 1 2 3

Related medicine news :

1. Wolters Kluwer Health Introduces Formulary Facts(TM), a Formulary Analytics Tool that Sets the Standard for Accuracy and Ease-of-Use
2. Wolters Kluwer Health Appoints Susan Driscoll as Executive Vice President & General Manager of the Books Business of its Professional & Education Unit
3. Wolters Kluwer Health Appoints Scott Lubeck Vice President, Technology of its Professional & Education Unit
4. Wolters Kluwer Appoints Robert Becker as President and CEO Wolters Kluwer Health; and Stacey Caywood as President and CEO Wolters Kluwer Law & Business (U.S.)
5. Wolters Kluwer Healths Unique Prescription Data Tapped by FDA in Effort to Advance Drug Safety
6. Cogdell Spencer Names Herritz and Wolters to Key Leadership Positions Within Erdman
7. Penn study finds pro-death proteins required to regulate healthy immune function
8. UCLA researchers identify markers that may predict diabetes in still-healthy people
9. Air pollution linked to cardiovascular risk indices in healthy young adults
10. More proof needed of safety and quality of electronic personal health records
11. Health care incentive model offers collaborative approach
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:8/27/2014)... For those who want to build ... products are very practical. Top10BestSEOHosting.com today announces that ... the best ASP.NET hosting suppliers of this year. ... top web hosting provider for a long time, ... today. Recently proclaimed one of the fastest growing ...
(Date:8/27/2014)... 27, 2014 Philadelphia, PA. Inc. ... annual Inc. 500 list, an exclusive ranking of the ... most comprehensive look at the most important segment of ... who gained early exposure as members of the Inc. ... Pizza. , “Some of world’s greatest companies have ...
(Date:8/27/2014)... AR (PRWEB) August 27, 2014 Shawna's ... August 2014, is about Seed Digging, which a brand-new ... health therapy models, yet works to bring permanent healing ... with addictions and mental health disorders cured on a ... from their own minds and find incredible inner peace ...
(Date:8/27/2014)... Recently, iFitDress.com, a professional company of ... designs of romantic bridal gowns . To top ... price (up to 66 percent off) when buying the ... line has been updated with these new items. All ... hopes that all clients can gain an enjoyable shopping ...
(Date:8/27/2014)... 27, 2014 Seventy-three members of the ... celebrated the beginning of their careers as healthcare professionals ... 23. Students entering a four-year PharmD program traditionally receive ... welcome them into the profession as colleagues dedicated to ... at the Garrison Theater in Claremont, Calif., KGI President ...
Breaking Medicine News(10 mins):Health News:Top10BestSEOHosting.com Releases the Best ASP.NET Hosting Suppliers of This Year: Hostgator, Arvixe and FatCow 2Health News:Inc Magazine Unveils 33rd Annual List of America's Fastest-Growing Private Companies - the Inc. 500 2Health News:Shawna Burns, Counselor, Releases Debut Book, "Seed Digging," to Improve Lives of Children and Adults with Addictions and Mental Health Disorders 2Health News:Promotion For Romantic Bridal Gowns Launched By Professional Company iFitDress.com 2Health News:Founding Class of the KGI School of Pharmacy Formally Welcomed into the Profession at a Traditional White Coat Ceremony 2
... protect first responders, or people with weak immune systems ... and most people think of asthma, but new research ... firemen, emergency workers and other first responders. , They ... weakened by chemotherapy or HIV, according to scientists who,ve ...
... more than 30 years of experience in Public Safety and ... ... the global leader in,crisis information management technology, today announced that Paul,Crawford ... based in Boston, where he is responsible for ESi operations in,Massachusetts ...
... Need to Spearhead Talks with Doctors about ... New Treatment ... adopted "no seizures, no side effects" as a major goal for,people ... patients,with active epilepsy are informed by their doctors about treatment options.,The ...
... 3 ReBuilder Medical,Technologies, Inc. (Pink Sheets: RBRM), ... diabetic peripheral neuropathy, Molluscum,Contagiosum, and MRSA announces record ... ), "Corporate profits increased by 100% ... "Full disclosure will be released on our annual ...
... Dec. 3 LipoScience, Inc. is pleased to,announce the ... Directors., Mr. Landon has over 30 years of ... from active management, Mr. Landon,was Vice President & General ... functional responsibility for all of DuPont,s Medical,Products businesses, with ...
... of the leading contributors to a man,s inability to ... year look for a solution, many seek alternative treatments ... side effects. A new published study reveals that Prelox, ... antioxidant plant extract from the bark of the French ...
Cached Medicine News:Health News:Germ-Fighting Inhaler Could Fend Off Bioterror Agents 2Health News:Germ-Fighting Inhaler Could Fend Off Bioterror Agents 3Health News:ESi Announces Strategic New Hire in Boston 2Health News:Leading Epilepsy Groups Unveil New Survey Results Challenging Patients to Take Charge of Their Health 2Health News:Leading Epilepsy Groups Unveil New Survey Results Challenging Patients to Take Charge of Their Health 3Health News:Leading Epilepsy Groups Unveil New Survey Results Challenging Patients to Take Charge of Their Health 4Health News:ReBuilder Medical Technologies, Inc. Reports Doubled Profits for October 2Health News:Horphag's Prelox provides over-the-counter solution 2Health News:Horphag's Prelox provides over-the-counter solution 3
(Date:8/27/2014)... Aug. 27, 2014  CVS Caremark (NYSE: ... new clinical affiliation with MedStar Health, a leading health ... and the Washington, DC ... health care services for patients. Through this clinical affiliation, ... clinical support, medication counseling, chronic disease monitoring and wellness ...
(Date:8/27/2014)... NORWALK, Conn. , Aug. 27, 2014  UBM ... , a leading online community for medical imaging professionals, ... Association for Medical Imaging Management,s 2014 Annual Meeting ... the conference coverage: , 11 Principles ... management can lead to greater profitability. , ...
(Date:8/27/2014)... 27, 2014 /PRNewswire-iReach/ -- Emergency University , ... emergency medical training and response technologies, was awarded ... from the Department of Homeland Security and ... st Regional Support Command (RSC). The ... nationwide CPR/AED/First Aid training. The Army Reserve 81 ...
Breaking Medicine Technology:CVS Caremark Announces New Clinical Affiliation with MedStar Health 2CVS Caremark Announces New Clinical Affiliation with MedStar Health 3Diagnostic Imaging Covers Association for Medical Imaging Management (AHRA) 2014 Meeting 2Diagnostic Imaging Covers Association for Medical Imaging Management (AHRA) 2014 Meeting 3Emergency University Equips Homeland Security, Army Reserve with SCA Response Program to Save Lives of Sudden Cardiac Arrest Victims 2Emergency University Equips Homeland Security, Army Reserve with SCA Response Program to Save Lives of Sudden Cardiac Arrest Victims 3
... super series slit ... Examination through small ... fundus diagnostic capability, ... potential field of ...
... Volk's super ... biomicroscopy lenses. General ... Provide unprecedented fundus ... addressing maximum potential ...
Volk indirect lenses. General diagnosis / small pupil examinations....
Volk indirect lenses. General diagnosis & treatment....
Medicine Products: