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Winners of the 2009 URAC Best Practices in Health Care Consumer Empowerment and Protection Awards Announced

Recognizes Innovative Consumer-Focused Chronic Disease

Prevention and Management Programs

WASHINGTON, April 2 /PRNewswire-USNewswire/ -- URAC, the nation's first accrediting body for Pharmacy Quality Management, is pleased to announce the winners of the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards. The honorees were announced at the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards Gala on April 1-2 in Orlando, Florida. The awards are designed to recognize innovative leadership and successful programs in consumer-focused health care management.

"This year's winners are recognized for their leadership in driving innovation for the health care industry," said Alan P. Spielman, president and CEO of URAC. "These companies have made a difference in the lives of consumers by implementing leading-edge programs with results that matter."

Seventy submissions were evaluated by a prestigious 27-member panel of independent judges including experts in program evaluation, care coordination, health information technology, employer and purchaser decision-making and patient safety. Honors were awarded in six categories: Health Plans and Health Networks, Health Management, Health Information/Decision Support, Pharmacy Quality Management, Consumer Decision-Making, and Consumer Health Improvement.

The winners of the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards are:


  • CVS Caremark - Drug Therapy Management
  • HealthPartners - Improving Employee Health Through Behavior Change


  • Eliza Corporation - Thrive Healthy Living
  • Kaiser Permanente of the Mid-Atlantic States - Thrive Healthy Living
  • Pro-Change Behavior Systems - Lifestyle Management Program Suite


  • BlueCross BlueShield of Illinois - The Positive Impact of Written Asthma Action Plans
  • Centene Corporation - CONNECTIONS PLUS
  • Children's Mercy Family Health Partners - Children's Mercy Family Health Partners Disease Management Program
  • Companion Benefit Alternatives, Inc. - Essential Solutions for Depression Management
  • Prescription Solutions - Drug Interaction Alert Program
  • WebMD - WebMD Health Check


  • Arkansas Department of Human Services - Arkansas Diabetes Disease Management Program Phase 3
  • CIGNA HealhCare - Colorectal Cancer Screening Program
  • CNS Comprehensive NeuroScience - Arkansas Diabetes Disease Management Program Phase 3
  • Eli Lilly - Arkansas Diabetes Disease Management Program Phase 3
  • New Directions Behavioral Health - Paradigm for the Telephonic Assessment of Suicide
  • OptumHealth - OptumHealth Treatment Decision Support
  • WorldDoc - Automated Alerts for Cost-Effective Drug Therapy

Honorable Mention

  • CareFirst BlueCross BlueShield - Cultural Excellence Training
  • BlueCross BlueShield of Oklahoma - Office based Cardiovascular Stress Testing
  • Ceridian Life Works - Health & Wellness Outreach and Engagement
  • Delaware Physicians Care Incorporated - Delaware Physicians Care, Incorporated Diabetes Text Messaging Pilot Program
  • GreatMoves! - Great Moves! Pediatric Weight Management Center
  • Snap for Seniors - SNAPforSeniors Senior Housing Locator
  • TriWest Healthcare Alliance - Help From Home: Behavioral Health Intervention
  • Vital Decisions - Informed Patient Decision-making During End of Life

About URAC

URAC, an independent, nonprofit organization, is well-known as a leader in promoting health care quality through its accreditation, education and measurement programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry. For more information, visit

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