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What people don't get about my job
Date:9/22/2013

approach: educating a client on "what we do and how we do it"; demonstrating the skill; and relationship building, "getting to know personal details about people, your basic rapport building," says Pratt.

For certain professionals, defining yourself to clients may be just as important as the project itself.

"Even in situations in which it appears that clients do understand a profession," the study says, "it may be appropriate for a professional to manage clients' expectations to maintain initial trust, as gaining trust back after it has been lost may be even more difficult than gaining trust in the first place."


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Contact: Sean Hennessey
sean.hennessey@bc.edu
617-552-3630
Boston College
Source:Eurekalert

Page: 1 2 3

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