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What Can Hospital Leaders Learn from a Flock of Geese?
Date:5/26/2013

s, "Succeeding as an accountable care organization is all about seamless teamwork and communication between different parts of the health care industry that have always operated in silos before.”
He believes the requirements of becoming an ACO are kind of like a flock of geese ingested in a jet engine. “A goose-induced engine failure will cause you to change your flight plan. If you don’t change, you’ll fail. ACO requirements fundamentally change the way you must provide care. If, like Capt. Sully, respiratory leaders have a systematic way to respond to the sudden disruption of their normal operations, they will succeed, and the transition will have a happy ending for them and their patients."

Captain Harden is the CEO of LifeWings Partners LLC and has helped the leaders of more than 140 healthcare organizations create a culture of safety and high reliability. He is an author and a professional pilot with more than 35 years of experience. Stephen is a captain for a major international airline, former TOPGUN fighter pilot, and a graduate of the United States Naval Academy.

About LifeWings Partners LLC:

Pilots and physicians founded LifeWings Partners LLC. Their team includes former U.S. Navy TOPGUN instructors, commercial airline pilots, and retired NASA astronauts. LifeWings’ practical and effective teamwork training programs are highly effective in reducing human error and currently involve the training of more than 13,000 high-performance medical team members per year. Measurable results are found in all LifeWings’ initiatives. To find out more, please visit http://www.saferpatients.com or https://www.facebook.com/LifeWingsSaferPatients and follow on Twitter @SaferPatients.

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